Busperson, Akira Back (Part-Time)-Hiring Event

Fairmont Hotels and Resorts; Ottawa; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading hospitality organization in Ottawa is looking for a Busperson. The role includes providing excellent service, assisting food and beverage servers, and ensuring dining areas are set up properly. Candidates should have experience in similar roles, Smart Serve Certification, and fluency in both official languages. This position requires working under pressure and being available for shifts including weekends and holidays.

Benefits

Food & Beverage discount of 50%

Employee benefit card for Accor hotels

Learning programs available

Qualifications

• Previous experience in a similar environment.
• Smart Serve Certification is required.
• Fluent in both official languages (English and French).

Responsibilities

• Provide professional and engaging service to guests.
• Assist servers with the dining experience.
• Ensure side stations are properly set up for service.
• Handle food and beverage in compliance with safety regulations.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem solving

Job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Busperson.

What is in it for you:

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Full rate of pay of $21.91/hour

Job Description

Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper set up of all side stations in the outlet
• Run food orders and replenish product offerings
• Greet, acknowledge and provide assistance to guests
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Previous experience in a similar environment
• Smart Serve Certification
• Excellent communication and organizational skills
• Fluent in both official languages
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be available to work 3 shifts per week including holidays. (2 x weekend & 1 weekday/holiday shift).

Additional Information

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 40 lbs

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure:

We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.