Business Systems Analyst - Commercial Lending

Cognizant; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading consulting firm is looking for a Technical Business Systems Analyst in Toronto, Canada. You will translate business requirements into technical user stories, collaborating with various stakeholders to drive modernization efforts in commercial lending. Ideal candidates will have over 8 years of financial services experience and strong knowledge of loan servicing operations. This remote position offers a flexible working environment and a supportive culture.

Qualifications

• 8+ years of experience in business analysis or technical product ownership within financial services.
• Strong domain knowledge in Commercial Lending and loan servicing operations.
• Proven ability to write technical user stories and manage agile backlogs.

Responsibilities

• Author detailed technical user stories and backlog items.
• Analyze and document business processes and data mapping.
• Collaborate with cross-functional teams for business system analysis.

Skills

Business analysis

Technical product ownership

Domain knowledge in Commercial Lending

Agile methodologies

API documentation

Stakeholder engagement

Tools

ACBS (Automated Commercial Banking System)

Job description

About the role

As a Technical Business Systems Analyst – Commercial Lending, you will make an impact by translating complex business requirements into actionable technical user stories that drive modernization efforts. You will be a valued member of the Banking & Financial Services Consulting team and work collaboratively with product owners, solution architects, developers, and client stakeholders.

In this role, you will:

• Author detailed technical user stories and backlog items aligned to commercial lending modernization goals.
• Analyze and document business processes, API specifications, and data mapping between source and ACBS (target) systems.
• Collaborate with cross-functional teams to ensure clarity and completeness of business system analysis (BSA) requirements.
• Support backlog grooming, sprint planning, and agile ceremonies to ensure delivery alignment.
• Act as a liaison between business and technical teams to ensure seamless integration across upstream and downstream applications.

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 8+ years of experience in business analysis or technical product ownership within financial services.
• Strong domain knowledge in Commercial Lending and loan servicing operations.
• Hands‑on experience with ACBS (Automated Commercial Banking System) and familiarity with AFS.
• Proven ability to write technical user stories and manage agile backlogs.
• Experience with API documentation, data mapping, and system integration.
• Up to 25% travel may be required.

These will help you succeed

• Experience working with FIS or similar vendors in lending modernization programs.
• Familiarity with ETL processes and data migration strategies.
• Strong communication and stakeholder engagement skills.
• Agile certification (e.g., Certified Scrum Product Owner or PMI-ACP).
• Consulting experience with Fortune 500 clients or large banking institutions.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.