business general manager

Port Alberni Friendship Center; Port Alberni; On-site; CAD 85,000 - 90,000; Full time

Job summary

A community service organization in Port Alberni seeks a General Manager to oversee daily operations and enhance organizational efficiency. The role involves strategic planning, financial oversight, and team management, requiring a Bachelor's degree and 3–5 years in a managerial position. Candidates should have exceptional communication and problem-solving skills. This full-time position offers a salary of $85,000 to $90,000 annually.

Benefits

Health insurance and employer RRSP contribution

Robust time off and holidays

Professional development opportunities

Qualifications

• 3–5 years of experience in a managerial role, preferably within a not-for-profit Indigenous organization.
• Proven track record of successful leadership and operational management.
• Strong financial understanding and experience in budgeting and forecasting.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to make decisions in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead and manage all departments within the organization.
• Develop and implement strategies to achieve organizational goals.
• Prepare and manage the annual budget.
• Build and maintain relationships with users and partner organizations.
• Recruit, train, and mentor staff.
• Ensure compliance with legal and regulatory requirements.

Skills

Leadership and Team Management

Strategic Planning and Execution

Financial Management and Analysis

Customer Relationship Management

Effective Communication and Negotiation

Problem Solving and Critical Thinking

Education

Bachelor’s degree in business administration, management, or a related field

Job description

Overview

The General Manager (GM) is responsible for overseeing the daily operations of the Port Alberni Friendship Center in collaboration with the Executive Director, ensuring that all organization functions operate smoothly and efficiently. The GM will implement strategies to improve productivity, increase efficiency, and enhance participant satisfaction, while also ensuring compliance with organization policies and regulations.

Responsibilities

• Leadership & Management: In collaboration with the Executive Director, the GM will lead and manage all departments within the organization, including operations, finance, marketing, and human resources. Foster a positive work environment that encourages teamwork, collaboration, and effective communication. The GM will work closely with the ED and share information regarding departmental needs, employee feedback, and organizational challenges. The ED & GM will hold regular meetings to discuss organizational performance and address challenges collaboratively.
• Strategic Planning: In collaboration with the ED & Board of Directors, develop and implement Board strategies to achieve organizational goals and objectives. Analyze program needs and gaps to identify opportunities for growth and expansion. Ensure resources are allocated effectively to meet operational needs and strategic goals.
• Financial Oversight: In collaboration with the Executive Director & Finance Team, prepare and manage the annual budget, and implement processes to improve productivity and reduce costs.
• Stakeholder Relationship Management: Build and maintain strong relationships with users, partner organizations, and First Nations. Ensure high levels of client satisfaction through effective service and support.
• Staff Management: In collaboration with HR Team, recruit, train, and mentor staff; conduct performance evaluations and provide ongoing feedback to employees.
• Compliance and Risk Management: Ensure compliance with legal and regulatory requirements; identify and mitigate potential risks.
• Reporting and Analysis: In collaboration with Department Team Leads & Finance, prepare regular reports detailing operational performance, financial status, and strategic initiatives; ensure funding reports are completed and submitted as per agreements; review contracts and ensure requirements are met in each department.

Qualifications

• Bachelor’s degree in business administration, management, or a related field.
• 3–5 years of experience in a managerial role, preferably within a not-for-profit Indigenous organization.
• Proven track record of successful leadership and operational management.
• Strong financial understanding and experience in budgeting and forecasting.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to make decisions in a fast-paced environment and manage multiple priorities.

Skills

• Leadership and Team Management
• Strategic Planning and Execution
• Financial Management and Analysis
• Customer Relationship Management
• Effective Communication and Negotiation
• Problem Solving and Critical Thinking

Benefits

• Health insurance and employer RRSP contribution
• Robust time off and holidays
• Professional development opportunities

Job Details

• Location: Port Alberni, BC
• Work location: On site
• Salary: $85,000 to $90,000 per year
• Terms of employment: Full time
• Starts as soon as possible
• Vacancies: 1
• Source: indeed.com #9883515662

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