Business Analyst (Warehouse)

Tree Of Life; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian distribution company in Mississauga seeks a Warehouse Operations Analyst to optimize operations and manage ERP systems. Candidates must have a bachelor's degree related to business operations, with 5+ years of relevant experience. Responsibilities include data analysis, process optimization, and collaboration with functional teams. Excellent problem-solving and communication skills are required. This role emphasizes continuous improvement in warehouse efficiency.

Qualifications

• Bachelor's degree in engineering or business operations or related certification.
• 5+ years of experience in ERP application maintenance and process improvement.
• Certification as a Certified Business Analysis Professional is an asset.

Responsibilities

• Optimize warehouse operations by analyzing data and identifying areas for improvement.
• Manage the smooth functioning of ERP (SAP) systems.
• Analyze warehouse data to identify trends and areas for improvement.

Job description

Overview

Our core purpose is “We are curators of unique brands, bringing elevated food and beverage experiences to Canadians.”

Tree of Life Canada ULC is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise the Recruiter of how we might be able to support your participation. For more information please visit our website at http://www.treeoflife.ca ** NOTE: Reference checks will be conducted for potential candidates and the information collected will be used in making the final hiring decision.

Primary Responsibilities

The ideal candidate focuses on optimizing warehouse operations by analyzing data, business and system processes, identifying areas for improvement, and developing solutions. They will work on SAP warehouse management systems, focus on operations stability and efficiencies, and collaborate with various functional teams to resolve system issues, support end users and implement changes. Their key responsibilities include managing the smooth functioning of ERP(SAP) system, process optimization, and ensuring data integrity.

Essential Functions

• Support and participate in food safety programs including SQF (Safe Quality Food)
• Strong written and oral communication skills, with the ability to demonstrate analytical thinking and problem-solving skills.
• Able to forge productive working relationships with W/H operators, senior business users and business managers and acquire subject matter expertise efficiently.
• Working with Warehouse Management Systems (WMS) and other relevant technologies to optimize processes and improve operational performance. Pprovide support to end user community by working independently.
• Ability to analyze complex cross-functional business processes, identify gaps, and define functional and integration requirements to provide an optimal solution for operations.
• Analyzing warehouse data to identify trends, patterns, and areas for improvement in order receipt and fulfillment, inventory management and overall efficiency.
• Create and manage business documentation including SOP, work instructions, current state and future state process maps, user stories, business requirement document, functional requirement document and system requirement specifications.
• Developing and implementing solutions to streamline warehouse operations, reduce costs, and enhance productivity.
• Working with various functional teams, including operations, IT, and management, to implement changes and ensure smooth operations.
• Communicate with business SMEs to ensure expectations are kept in line with operations excellence.
• Drives the definition, testing, training, and implementation of functional requirements
• Support and coordinate user acceptance testing by identifying test scenarios with Business owners, preparing data and executing testing scenarios. Setting up meetings with Business users for outcome review & signoffs.
• Support the development of training materials and execution. Upon implementation, drives knowledge transfer to Production Support.
• Develop presentations for senior management to facilitate discussions on project or program progress, results, and assistance needed from them

Minimum Requirements, Qualifications, Additional Skills, Aptitude

• Bachelor's degree in engineering, business operations or Warehouse process related certification, or related discipline or equivalent years of experience in Warehouse functions must have for this role.
• 5 plus years of experience in ERP application maintenance, business analysis, process improvement, and W/H system implementation support
• Certification as a Certified Business Analysis Professional is an asset
• Experience with any ERP or operational systems related to Warehouse functions is a must have.
• Background in CPG, Distribution, Supply Chain, or Retail industry is preferred
• Advanced Excel, Visio, and Power BI (nice to have) proficiency
• Advanced knowledge of Jira (nice to have)
• Working knowledge of agile frameworks, such as Scrum, or Kanban to deliver solutions
• Strong communication, facilitation, and interpersonal skills
• Excellent problem-solving and research skills
• Proven analytical background
• General knowledge of Information Systems