Business Analyst (Project Cloud)

emergiTEL Inc.; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A technology consulting firm is seeking a Business Analyst for a 12-month contract. The ideal candidate will focus on optimizing processes and driving digital transformation initiatives. Responsibilities include requirements gathering, process analysis, and facilitating design solutions. Required qualifications include over three years of experience in business analysis, strong analytical and communication skills, and experience with ERP systems. Candidates should have a bachelor's degree in a relevant field and knowledge of Agile methodologies. This role involves hybrid work between home and on-site in Mississauga.

Qualifications

• 3+ years of experience in business analysis, process improvement, and project support.
• Experience with ERP or operational systems implementations preferred.
• Background in CPG, Distribution, Supply Chain, or Retail industry preferred.

Responsibilities

• Drive requirements gathering across multiple business groups.
• Facilitate the design of integrated solutions.
• Develop presentations for senior management to facilitate discussions on project progress.

Skills

Business analysis

Process improvement

Analytical thinking

Communication skills

Problem-solving skills

Relationship building

Education

Bachelor’s degree in Business Administration

Certification as a Certified Business Analysis Professional

Tools

Jira

Excel

Visio

Power BI

Job description

12 month contract
3 days on-site in Mississauga
About the Role:

The ideal candidate is focused on shaping and driving a strategic initiative to transform the way we work through processes optimization and digital acceleration. The Business Analyst is responsible for the analysis, development, documentation and monitoring of new and existing processes and systems, including competitive analysis. This role will drive requirements gathering across multiple business groups and technologies involving a diverse set of stakeholders leading to the successful delivery of the digital transformation initiatives. The Business Analyst will act as a critical advisor to the team providing deep functional expertise in standards and processes. Accountability will be measured in understanding and enacting PMI processes and agile methodology, coordination of project administration, and removing impediments for functional teams.

Position Accountabilities:

• Strong written and oral communication skills, with the ability to demonstrate analytical thinking and problem-solving skills
• Able to forge productive working relationships with senior business users and business managers and acquire subject matter expertise efficiently.
• Ability to analyze complex cross-functional business processes, identify gaps, and define functional and integration requirements.
• Perform sales, marketing & operational analyses including risk assessments, process mapping, process redesign, process simulations, root cause analyses, and time in motion studies
• Create and manage business documentation including project vision document, current state and future state process maps, user stories, business requirement document, technical requirement document, system requirement specifications.
• Ability to facilitate the design of integrated solutions (process, technical & organizational)
• Can ensure the end-to-end solution will deliver the required business results.
• Drives adoption of the designed processes and solution use with stakeholders.
• Communicates with business SMEs to ensure expectations are kept in line with project status.
• Drives the definition, testing, training, and implementation of functional requirements
• Support and coordinate user acceptance testing
• Support the development of training materials and execution. Upon implementation, drives knowledge transfer to Production Support.
• Perform organizational and process analysis and develop plans to reduce costs and improve sales.
• Develop presentations for senior management to facilitate discussions on project or program progress, results, and assistance needed from them
• Use PMI methodology, values, principles, and practices to plan, manage and deliver solutions

Experience and Qualifications Required:

• 3 plus years of experience in business analysis, process improvement, and project support
• Experience with ERP or operational systems implementations is preferred
• Background in CPG, Distribution, Supply Chain, or Retail industry is preferred
• Advanced knowledge of Jira
• Working knowledge of agile frameworks, such as Scrum, or Kanban to deliver solutions
• Experience in warehouse operations and supply chain is an asset
• Advanced Excel, Visio, and Power BI (nice to have) proficiency

Education and certifications:

• Bachelor’s degree in Business Administration, Computer Systems, Information Technology, or related discipline (or equivalent years of experience)
• Certification as a Certified Business Analysis Professional is an asset