Business Analyst

Ledcor; Toronto; Hybrid; CAD 61,000 - 85,000; Full time

Job summary

A leading telecommunications company in Toronto, ON is seeking a Business Analyst to drive continuous improvement via data management solutions. The role involves collaborating with various stakeholders and maintaining documentation for business processes. The ideal candidate has a minimum of 2 years of relevant experience, strong skills in MS Suite and Power BI, and the ability to work in a hybrid model. Compensation ranges from $61,200 to $84,150 depending on factors like experience and education.

Benefits

Competitive total rewards package

Diversity and inclusion initiatives

Opportunities for skill development

Qualifications

• Minimum of 2 years of relevant business improvement experience.
• Expert to Intermediate MS Suite and Power BI skills are required.
• Ability to translate business requirements into system design.

Responsibilities

• Contributes to the organization's Business Intelligence strategy.
• Supports documentation and presentation of requirements.
• Facilitates User Acceptance Testing (UAT) sessions.

Skills

Business improvement

MS Suite

Power BI

Low-Code platforms

Data modeling concepts

Time management

Analytical skills

Communication skills

Tools

Power Apps

SharePoint

Power Automate

Job description

You are a Business Analyst with experience in advising on data collection, ensuring alignment with long-term data management and governance plans, and building and maintaining solutions that drive continuous improvement. Your role provides support to central projects, acting as a bridge between operational processes and systems to ensure seamless integration and functionality. Additionally, you are able to identify and recommend enhancements to business systems that support program needs and organizational objectives.

Click on the link below to see what it’s like working for Ledcor. Apply today to join Ledcor Technical Services in Toronto, ON today! Learn more about working at Ledcor: Watch here.

Essential Responsibilities

• Contributes to the development and execution of the organization-wide Business Intelligence strategy
• Coordinates with stakeholders to support with elicit, interpretation, and validate requirements for developing business processes, reporting and supporting system functionality
• Supports with documentation and presentation of requirements through system specifications, business process and system documentation, and business case recommendations for new improvement opportunities
• Maintains a repository of documented processes and reports, including requirements, ensuring they are up to date and accessible for future reference
• Performs end-to-end software testing to ensure new features and updates meet business requirements.
• Facilitates User Acceptance Testing (UAT) sessions to gain stakeholder approval prior to production releases.
• Provides ongoing scheduled end-user training and conducts “train-the-trainer” sessions for new processes and system releases.
• Utilize Power Apps to streamline and automate business processes.
• Supports troubleshooting, resolves user issues, and ensures alignment with business needs through continuous system oversight
• Supports the migration of financial data to the data lake and update existing reports to source data from the data lake
• Works alongside the IS and Finance leaders to ensure proper controls and security rules are implemented for all reporting and data access requirements

Qualifications

• Minimum of 2 years of relevant business improvement experience (working with integrated systems and data management tools)
• Expert to Intermediate MS Suite and Power BI skills
• Expertise in using Low-Code platforms
• Ability to translate business requirements into system design specifications
• Familiarity with data modelling concepts
• Ability to work in a fast-paced and results-oriented environment, engaging in multiple concurrent projects
• Excellent time management and organization skills, with the proven ability to juggle and reprioritize based on business demands
• Strong listening, verbal, and written communication skills
• Demonstrated conceptual, analytical, and problem-solving skills
• Ability to work independently and to collaborate with a remote team.
• Ability to present information clearly in an appropriate style to persuade others in straightforward situations.
• Knowledge of workflow software design best practices is considered an asset
• Knowledge of SharePoint configuration and experience with Power Automate and/or Power Apps is considered an asset

Work Conditions

• This is a hybrid position where you will be required to be in office multiple times per week

Compensation

$61,200.00 - $84,150.00

This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.