Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Lower Sackville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent fast food multi-brand restaurant in Lower Sackville seeks a Shift Manager to lead the team in delivering exceptional service and operational excellence. The ideal candidate will have prior experience in a quick service environment, strong leadership skills, and a commitment to guest satisfaction. Key responsibilities include coaching team members, managing cash controls, and upholding brand standards. Join us for competitive compensation and opportunities for advancement.

Benefits

Affordable Health and Dental Benefits

Competitive compensation and advancement opportunities

Bursary program

Employee Discounts

Refer a Friend Program

Qualifications

• 1-2 years of previous experience in a quick service restaurant.
• Understanding of guest service principles is necessary.
• Must be available evenings, weekends, and holidays.

Responsibilities

• Motivate and direct Team Members to exceed guest expectations.
• Provide coaching and feedback to enhance team performance.
• Maintain inventory and manage cash controls.

Skills

Quick service restaurant experience

Understanding of guest service principles

Ability to motivate team members

Job description

Job Description

Posted Monday, March 20, 2023 at 4:00 AM

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• Bursary program
• Employee Discounts
• Refer a Friend Program

Summary Of Duties And Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

If you are interested in this opportunity, apply now!