Broker, Private Client Services

Purves Redmond Limited; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian insurance firm is seeking a Broker for its Private Client Services to manage high-net-worth personal insurance clients. The role requires 3–5 years of experience in Property & Casualty Insurance with strong communication skills and a detail-oriented approach. The firm values integrity and offers a collaborative working environment for career growth. Apply now to join us in providing exceptional client service.

Qualifications

• 3–5 years of experience in Property & Casualty Insurance related to high-net-worth clientele.
• Proficient in insurance management systems and portals.
• Strong technical skills with insurance software.

Responsibilities

• Manage high-net-worth personal lines clients and service inquiries.
• Prepare customized insurance proposals and renewal reviews.
• Negotiate terms and communicate with clients regarding their needs.

Skills

Experience in Property & Casualty Insurance

Strong understanding of high-net-worth personal insurance markets

Exceptional communication skills

Attention to detail

Client-focused mindset

Education

RIBO license

Tools

Applied EPIC

Compu-Quote

Microsoft Office Tools

Job description

Role

The Broker, Private Client Services is responsible for the servicing and management of High-Net-Worth personal insurance clients. Providing expert advice, tailored coverage solutions and exceptional client service while supporting retention and organic growth of the book of business. This position will build strong, trust-based relationships and ensure accurate, timely processing of client needs from policy inception to renewal.

Key Accountabilities

• Deliver knowledgeable, responsive service to a portfolio of retail and high-net-worth personal lines clients, addressing day-to-day inquiries and coverage needs
• Prepare and present customized insurance proposals, renewal reviews, and new business quotations with attention to detail and client-specific risk profiles
• Conduct proactive annual renewal reviews and ensure timely, accurate processing of endorsements and documentation
• Clearly and concisely communicate complex, detailed information to ensure client understanding and support informed decision-making
• Build and maintain strong client relationships through trust, discretion, and consistent delivery of high-touch service
• Negotiate terms, pricing, and coverage enhancements with insurers to meet client needs and secure favourable outcomes
• Collaborate with other brokers and internal stakeholders to ensure seamless execution of service across the client lifecycle
• Support cross-sell and up-sell initiatives, identifying opportunities to expand coverage and improve client protection
• Guide clients through the claims process, acting as an advocate and providing advice on loss mitigation
• Maintain accurate records and documentation within the broker management system in line with compliance and audit standards
• Ensure all client communications are professional, timely, and aligned with internal service standards
• Stay current on market trends, insurer offerings, and underwriting guidelines relevant to high-net-worth clientele

Requirements

• 3–5 years of experience in Property & Casualty Insurance and Personal Lines insurance, with direct exposure to high-net-worth clientele
• RIBO license
• Strong understanding of high-net-worth personal insurance markets, products, and risk profiles
• Experience working with high-net-worth insurers and MGAs
• Proficient in insurance management system and insurance portals such as Applied EPIC, Chubb, Intact, Aviva, Economical and Northbridge
• Strong technical skills, including proficiency in Compu-Quote and Microsoft Office Tools
• Exceptional attention to detail, time management, and organizational skills
• Strong communication and interpersonal abilities with a client-focused mindset
• Polished, professional, discreet, and service-oriented, with a commitment to excellence

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Apply Today

At Purves Redmond Limited, we value integrity, expertise, and a client-first mindset. As a truly independent, 100% employee-owned Canadian firm, we offer a collaborative environment where your contributions matter. If you are ready to grow your career with us, please submit your application using the form provided.