BRANCH MANAGER

The Fastener Group Ltd.; Red Deer; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading fastener and tools supplier in Red Deer seeks a Branch Manager to oversee operations and drive growth. In this role, you will manage a diverse team, ensure top-tier customer service, and align branch activities with corporate objectives. The ideal candidate has 3+ years of leadership experience and a strong background in business operations. This opportunity offers competitive wages, comprehensive benefits, and a chance to advance within a supportive culture.

Benefits

Competitive wages

Comprehensive benefits

Qualifications

• 3+ years of proven experience in a leadership role, preferably in a branch or operational management capacity.
• Strong understanding of business operations, financial management, and customer service excellence.
• Experience managing inventory, warehousing, and day-to-day branch operations.

Responsibilities

• Oversee branch operations, ensuring alignment with company goals.
• Coordinate with the sales team to meet customer commitments.
• Establish a high-performing team culture through coaching and mentoring.

Skills

Leadership

Problem-solving

Communication

Customer service

Team building

Adaptability

Tools

ERP systems

Microsoft Office

Job description

Position Title: Branch Manager

Location: Red Deer Fasteners & Tools – Red Deer, AB

Application Deadline: December 15, 2025

About the Role

We are excited to announce a new career opportunity for the position of Branch Manager at our Red Deer Fasteners & Tools location. This role is ideal for an experienced team leader who is motivated, results‑driven and willing to take ownership of branch operations. This is a fantastic opportunity to advance your career within a company committed to developing talent across Western and Central Canada and contributing to our organization's success.

As the Branch Manager, you will be responsible for overseeing the day‑to‑day operations of the business, driving growth, and ensuring exceptional customer experience. Your strong problem‑solving and leadership skills will be key to your success in this role. This position will report directly to the District Manager of Operations for Northern Alberta and the Prairie Region.

Company Policy

Our internal job posting policy defines the procedure for advertising and communicating vacancies internally prior to external postings. The Fastener Group retains the authority to promote employees to roles without prior internal or external advertisement. We are dedicated to investing in our employees and facilitating their career advancement within our organization whenever possible.

Key Responsibilities

• Oversee branch operations, including customer service, inventory management and logistics, ensuring alignment with company goals and objectives.
• Coordinating with the outside sales team to ensure customer commitments and requirements are being achieved.
• Establish a high‑performing team culture through coaching, mentoring, performance management, and leading by example aligned with the company's core values.
• Build and maintain strong relationships with clients, vendors, and partners.
• Conduct regular performance reviews, provide constructive feedback, and implement development plans to drive individual and team growth.
• Ensure that team members are trained and comply with company policies and operational procedures. Champion a workplace where safety comes first by consistently following health and safety principles.
• Work closely with senior management to present and execute corporate strategies for the branch.

Qualifications

• 3+ years of proven experience in a leadership role, preferably in a branch or operational management capacity.
• Strong understanding of business operations, financial management, and customer service excellence.
• Exceptional communication, problem‑solving skills and conflict resolution.
• Experience managing inventory, warehousing and day‑to‑day branch operations.
• Ability to inspire and lead a diverse team to achieve shared goals.
• Professional demeanor and strong work ethic.
• Proficiency with ERP system and Microsoft Office applications.
• Adaptability and ability to thrive in a fast‑paced environment.

What we offer

We offer a rewarding career for individuals who are passionate about achieving excellence in overseeing branch operations and managing teams. Your contributions will not only directly impact the company and its team members but also foster your personal growth. Additionally, we offer Competitive Wages and Comprehensive Benefits.

If you possess a strong work ethic, a positive attitude, and are interested in building a rewarding career within a culture that values teamwork, integrity, trust, and respect among its members, we encourage you to apply through this ad.

For internal candidates

Please submit your resume through this advertisement by logging in to your personal ADP account and clicking the TFG Career Centre.