Branch Assistant Manager – Customer Experience Leader

Scotiabank; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major North American bank is seeking an Assistant Manager for its Victoria Main Branch. In this key leadership position, you will oversee the success of the Retail Sales and Customer Service teams, focusing on driving a customer-centric culture. Ideal candidates will have people management experience, personal banking expertise, and proven sales management abilities. The position offers a comprehensive compensation plan and the opportunity to make a lasting impact on clients and branch staff.

Benefits

Comprehensive compensation plan

Inclusive culture

Opportunity to impact staff and customers

Qualifications

• Experience as a people manager and the ability to engage your team.
• Demonstrated sales management experience and ability to market Scotiabank.
• Ability to build strong relationships focused on providing a great client experience.

Responsibilities

• Lead and oversee the Retail Sales and Customer Service teams.
• Build and strengthen customer relationships by providing financial advice.
• Coach team members individually and as a group.

Skills

People management experience

Personal banking experience

Sales management experience

Building customer relationships

License to sell mutual funds

CIFP Diploma in Financial Planning

Educational requirements for Alternate Branch Compliance Officer

Job description

A major North American bank is seeking an Assistant Manager for its Victoria Main Branch. In this key leadership position, you will oversee the success of the Retail Sales and Customer Service teams, focusing on driving a customer-centric culture. Ideal candidates will have people management experience, personal banking expertise, and proven sales management abilities. The position offers a comprehensive compensation plan and the opportunity to make a lasting impact on clients and branch staff.