Boutique Ops Leader - Elevate Client Experience

CHANEL; Vancouver; On-site; CAD 95,000 - 100,000; Full time

Job summary

A luxury fashion retailer in Vancouver seeks an Operations Manager to ensure efficient store operations, optimize customer experiences, and lead a high-performance team. The ideal candidate has 4-6 years of retail leadership experience, strong organizational skills, and excellent communication abilities. You will oversee inventory management and maintain boutique standards while developing team capabilities. A competitive salary package of CAD 95k-100k annually is offered.

Benefits

Private medical and dental insurance

Generous vacation days

Pension plan and bonus program

Professional growth opportunities

Employee Assistance Program (EAP)

Qualifications

• Strong background in leadership retail operations.
• Ability to lift approximately 15-20 lbs.
• Fluency in English; French is a plus.

Responsibilities

• Oversee operations for three divisions within the Boutique.
• Build and maintain strong client relationships.
• Ensure efficient use of the cash register and inventory integrity.
• Lead change management and uphold boutique maintenance standards.
• Foster team communication and adherence to safety procedures.

Skills

Detail-oriented

Excellent organizational skills

Verbal and written communication

Team management and mentoring

Education

4-6 years in leadership retail operations

Job description

A luxury fashion retailer in Vancouver seeks an Operations Manager to ensure efficient store operations, optimize customer experiences, and lead a high-performance team. The ideal candidate has 4-6 years of retail leadership experience, strong organizational skills, and excellent communication abilities. You will oversee inventory management and maintain boutique standards while developing team capabilities. A competitive salary package of CAD 95k-100k annually is offered.