Border Force Officer

Home Office; Dover; On-site; CAD 80,000 - 100,000; Full time

Job summary

A national immigration agency is recruiting Immigration Officers to work in the National Asylum Intake Unit. The role involves processing asylum claims and registering new arrivals, particularly focusing on unaccompanied children. Candidates must be UK citizens with a valid manual driving licence and strong communication skills. The position requires availability for shift work, offering a competitive salary and excellent benefits including a Civil Service Pension and 25 days annual leave.

Benefits

Competitive starting salary

Civil Service Pension

25 days annual leave

Learning and development opportunities

Flexible working options

Inclusive and diverse culture

Qualifications

• Must be a UK citizen with a valid UK manual driving licence.
• No specific experience required, but strong communication skills are essential.

Responsibilities

• Process asylum claims and register new arrivals.
• Work with Kent Children's Services for unaccompanied children.
• Participate in shift work, handling difficult situations calmly.

Skills

Excellent communication skills

Customer-focused

Motivated

Organised

Ability to handle difficult situations

Strong sense of ethics and honesty

Job description

We’re recruiting Immigration Officers to work in our National Asylum Intake Unit in Kent.

Made up of 800 officers, the unit registers around 80 per cent of asylum claims nationally and is responsible for locking the identity and registering asylum claims from small boat arrivals, lorry drops and in-country claimants.

Our Immigration Officers will join either our Kent Intake Unit or the Manston Initial Processing and Triage Centre.

The Kent Intake Unit is based at Dover, and we will be opening a new site in Folkestone. The Intake Unit primarily deals with new arrivals detected either near the port, in the surrounding Kent area and small boat arrivals, with a particular focus on processing unaccompanied children. The work involves the identification of those children and working closely with Kent Children’s Services to ensure they are processed and placed into appropriate care as quickly as possible.

Manston, near Ramsgate, is a new Home Office location with a focus on ‘small boat’ arrivals. The Initial Processing and Triage Centre is focussed on adults and families arriving via small boats across the English Channel.

Please note these are shift working roles; both teams operate 24 / 7, 365 days of the year. There is an annualised hours allowance, currently averaging 45.67 per cent of salary, which is paid in addition to your monthly salary to compensate for out of office hours working and flexibility.

What we’re looking for

While you don’t need any specific experience for this role, you must be a UK citizen, have a full valid UK manual driving licence, have excellent communication skills and be customer focused.

We’re looking for people who :

• Are motivated, disciplined and organised
• Have a strong sense of personal ethics and honesty
• Are keen to develop
• Can calmly handle difficult situations
• Enjoy engaging with people from all backgrounds.

Benefits

We offer competitive starting salaries, along with a Civil Service Pension with employer contribution rates of at least 26.6 per cent, and a range of other brilliant benefits including 25 days annual leave on appointment, rising with service. You’ll also have access to learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity.

Find out more

You can learn more about our work and ask questions, at our Immigration Officer live events :

Thursday 16 March 6pm-7pm : www.eventbrite.co.uk / e / 547776232457

Tuesday 28 March 1pm-2pm : www.eventbrite.co.uk / e / 547780645657