Bilingual Workers Compensation Case Manager - Virtual

Alight Solutions; Vancouver; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading workforce management company is seeking a Workers Compensation Claims Manager to oversee the intake and management of workplace injury claims in Quebec. The ideal candidate will have proven experience in claims management, a strong understanding of workers’ compensation laws, and excellent communication skills in English and French. This role offers flexible working arrangements and competitive compensation.

Benefits

Flexible Working

Comprehensive total rewards package

Qualifications

• Proven experience in managing workers' compensation claims in Quebec.
• Strong understanding of relevant laws and regulations.
• Excellent oral and written communication skills in both English and French.

Responsibilities

• Open claims with the Quebec Workers’ Compensation Board.
• Investigate and analyze reported incidents.
• Maintain communication with clients and injured workers.
• Interpret and apply Quebec's workers’ compensation legislation.
• File injury reports and draft objection letters.

Skills

Claims Management

Incident Investigation

Communication

Legislation Interpretation

Reporting and Appeals

Case Management

Medical Follow-Up

Independent Medical Evaluations

Education

Background in human resources, health and safety, or insurance

Tools

Microsoft Word

Excel

Outlook

Job description

Overview

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Exciting Opportunity!

We are now hiring a Workers Compensation Case Manager to work virtual (work from home). This role requires that qualified candidates must reside in one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, and Saskatchewan.

Only applicants from locations above will be considered.

Position

Workers Compensation Claims Manager

Are you experienced in managing workers compensation claims for Quebec? We're looking for a dedicated professional to join our team and ensure the efficient intake and management of workplace injury claims, in line with provincial requirements and our client's policies.

Responsibilities

• Claims Management: Open claims with the Quebec Workers’ Compensation Board (CNESST) and manage them proactively to minimize time-loss and costs.
• Incident Investigation: Investigate and analyze reported incidents to identify and address issues promptly.
• Communication: Maintain regular and open communication with clients, injured workers, and the CNESST.
• Legislation Interpretation: Interpret and apply Quebec\'s workers’ compensation legislation, policies, and procedures.
• Reporting and Appeals: File injury reports, identify appeal issues, and draft objection letters.
• Case Management: Develop, implement, and monitor return-to-work and rehabilitation strategies.
• Medical Follow-Up: Ensure timely follow-up on medical reports and review CNESST correspondence.
• Independent Medical Evaluations: Identify and prepare files for Independent Medical Evaluations (IME).

Requirements

• Experience: Proven experience in managing workers" compensation claims in Quebec.
• Knowledge: Strong understanding of relevant laws, regulations, and the claims management process in Quebec.
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook.
• Communication: Excellent oral and written communication skills in both English and French.
• Education: Background in human resources, health and safety, or insurance is an asset. Significant claims management experience will also be considered.

Join us and make a difference in the lives of workers by ensuring their claims are handled efficiently and effectively. Apply now to be part of a dynamic team dedicated to excellence in workers' compensation management!

Alight requires all virtual interviews to be conducted on video.

Benefits

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Salary Pay Range

Minimum : 55,000 CAD

Maximum : 75,000 CAD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail].

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.