Bilingual Service Coordinator - French & English

Siemens Mobility; Montreal (administrative region); On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading engineering firm is seeking a Customer Services Professional Junior in Montreal to coordinate service inquiries and manage field service requests. Ideal candidates should possess a Bachelor's Degree in Business Administration, have at least 3 years of customer service experience, and be fluent in English and French. The role involves working in a fast-paced environment with opportunities for career advancement and contributing to innovative solutions. Join the team to make a difference with technology and service excellence.

Benefits

Flexible work environment

Career advancement opportunities

Profit sharing

Qualifications

• Minimum 3 years of success in a customer service role.
• Excellent verbal and written communication skills in English and French preferred.
• Detail-oriented with the ability to work independently and in a team.

Responsibilities

• Respond professionally to customer requests via telephone and email.
• Coordinate field service jobs including scheduling and parts ordering.
• Manage multiple service projects simultaneously.

Skills

Customer service experience

Communication skills

Analytical thinking

Multitasking

Proactive mindset

Education

Bachelor’s Degree in Business Administration

Tools

SAP

MS Office

Job description

A leading engineering firm is seeking a Customer Services Professional Junior in Montreal to coordinate service inquiries and manage field service requests. Ideal candidates should possess a Bachelor's Degree in Business Administration, have at least 3 years of customer service experience, and be fluent in English and French. The role involves working in a fast-paced environment with opportunities for career advancement and contributing to innovative solutions. Join the team to make a difference with technology and service excellence.