Bilingual Patient Reimbursement Specialist

BioScript Solutions; City of Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare solutions provider in Moncton is seeking a Bilingual Patient Reimbursement Specialist to manage patient reimbursement projects. Candidates should be bilingual in English and French and have experience in healthcare or reimbursement roles. Strong communication, organizational skills, and proficiency in Microsoft and Google applications are essential for success in this position. This role offers a collaborative environment where patients come first.

Qualifications

• Bilingualism - English/French is a requirement.
• Prior experience in a reimbursement role is a strong asset.
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset.
• Minimum of 2 years’ experience in customer/client service.
• Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel).
• Professional, courteous, and efficient telephone manner.
• Proven ability to organize time, set priorities, and multi-task to meet deadlines.
• Strong communication and interpersonal skills; ability to work independently and in a team environment.
• Attention to detail and ability to resolve issues effectively and efficiently.
• Creative, out-of-the-box thinking.
• Ability to work rotating shifts Monday through Friday, 8 AM to 8 PM EST.

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients.
• Coordinate cases with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions.
• Coordinate documents, submissions, and all related paperwork to insurance companies and public/federal funding programs.
• Foster and build relationships with key clinics.
• Coordinate with pharmacy processes required once funding has been obtained.
• Acquire in-depth knowledge of public/private and federal funding mechanisms.

Job description

Overview

Empowering lives, healing hearts, embracing future. Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions, where we put our patients first. This role is responsible for the management of specific projects or cases assigned regarding patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for the overall management of patient cases and acts as the single point of contact to assigned health care providers.

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients.
• Coordinate cases with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions.
• Coordinate documents, submissions, and all related paperwork to insurance companies and public/federal funding programs.
• Foster and build relationships with key clinics.
• Coordinate with pharmacy processes required once funding has been obtained.
• Acquire in-depth knowledge of public/private and federal funding mechanisms.

What You Bring To The Table

• Bilingualism - English/French is a requirement.
• Prior experience in a reimbursement role is a strong asset.
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset.
• Minimum of 2 years’ experience in customer/client service.
• Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel).
• Professional, courteous, and efficient telephone manner.
• Proven ability to organize time, set priorities, and multi-task to meet deadlines.
• Strong communication and interpersonal skills; ability to work independently and in a team environment.
• Attention to detail and ability to resolve issues effectively and efficiently.
• Creative, out-of-the-box thinking.
• Ability to work rotating shifts Monday through Friday, 8 AM to 8 PM EST.

Compensation

At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on local cost of labor benchmarks for each specific role, level, and geographic location.

Culture and Inclusion

We\'re proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. We strive to provide an accessible workplace with diversity, inclusion, belonging, and equity for all.

Additional Information

We are committed to creating an inclusive and accessible work environment across Canada. For positions based in Quebec, French language proficiency is required. Bilingualism (French and English) is required to effectively communicate with internal and external stakeholders.

How to Apply

We encourage and accept all applications; however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [e-mail].

Ready to make your mark?

If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!

Take a look firsthand at what we do here! - https://www.youtube.com/watch?v=Prd_s5vXynQ