Bilingual Insurance Sales & Service Associate (Hybrid)

Intact Financial Corporation; Dartmouth; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

A major insurance firm in Dartmouth, NS is looking for a Bilingual Sales and Customer Service Associate to join their team. In this role, you will provide exceptional advisory services to customers regarding insurance products, helping them protect their assets. You will be trained extensively with opportunities for growth. The company supports a hybrid work model and offers competitive financial rewards and wellness programs.

Benefits

Financial rewards program

Employee Share Purchase Plan

Flexible work arrangements

Annual wellness account

Possibility to purchase extra days off

Qualifications

• At least one year of customer service experience required; previous call center experience is preferred.
• Excellent communication skills, with the ability to simplify complex information for customers.
• You must be prepared to study for and pass the provincial insurance licensing exam.

Responsibilities

• Advise customers on appropriate insurance products and guide them through the next steps.
• Analyze individual customer needs and cross-sell personal insurance products.
• Handle inquiries from existing customers and resolve issues promptly.

Skills

Customer service experience

Communication skills

Tech-savvy

Bilingualism in English and French

Job description

A major insurance firm in Dartmouth, NS is looking for a Bilingual Sales and Customer Service Associate to join their team. In this role, you will provide exceptional advisory services to customers regarding insurance products, helping them protect their assets. You will be trained extensively with opportunities for growth. The company supports a hybrid work model and offers competitive financial rewards and wellness programs.