Bilingual Health Services Advocate | Patient Care Champion

BioScript Solutions; City of Moncton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization is seeking Health Services Representatives committed to providing optimal, patient-first customer service. This full-time role in Moncton requires effective communication with patients and healthcare providers. Candidates should possess a high school diploma, strong computer skills, and experience in customer service, preferably in healthcare. The position offers opportunities for ongoing training and a supportive workplace culture dedicated to diversity and inclusion.

Benefits

Ongoing education opportunities

Supportive workplace culture

Work-life balance

Qualifications

• High school diploma or three years of relevant experience.
• Strong computer skills; experience in patient management systems is a plus.
• Customer service experience in healthcare preferred.

Responsibilities

• Serve as a liaison between patients and healthcare providers.
• Handle inbound and outbound calls and email inquiries.
• Respond to patient concerns and assist with scheduling.

Skills

Customer service experience

Strong computer skills

Excellent verbal and written communication skills

Ability to stay calm under pressure

Active listening abilities

Commitment to diversity

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

A healthcare organization is seeking Health Services Representatives committed to providing optimal, patient-first customer service. This full-time role in Moncton requires effective communication with patients and healthcare providers. Candidates should possess a high school diploma, strong computer skills, and experience in customer service, preferably in healthcare. The position offers opportunities for ongoing training and a supportive workplace culture dedicated to diversity and inclusion.