Bilingual Customer Service Specialist Dispatch & Invoicing

Loblaw Companies Limited; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A major Canadian retailer is seeking a bilingual Customer Service Representative in Winnipeg to provide top-notch customer service, manage service dispatch, and handle invoice approvals. Ideal candidates should possess strong communication skills and attention to detail. Previous customer service experience is preferred. This position supports flexible work hours and offers a collaborative team environment.

Benefits

Comprehensive training

Competitive benefits

Flexible work options

Qualifications

• Fluency in both English and French (written and verbal) is required.
• Previous experience in customer service or a related field is preferred.
• Ability to multitask and prioritize effectively in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and respond to customer inquiries promptly.
• Schedule service appointments and dispatch technicians as needed.
• Review and approve invoices for accuracy before processing.

Skills

Bilingual (English/French)

Communication skills

Attention to detail

Problem-solving abilities

Tools

Microsoft Office Suite

CRM software

Job description

A major Canadian retailer is seeking a bilingual Customer Service Representative in Winnipeg to provide top-notch customer service, manage service dispatch, and handle invoice approvals. Ideal candidates should possess strong communication skills and attention to detail. Previous customer service experience is preferred. This position supports flexible work hours and offers a collaborative team environment.