Bilingual Credit & Lending Specialist (Remote)

BMO Financial Group; Remote; CAD 36,000 - 68,000; Full time

Job summary

A leading financial services provider is seeking a remote Specialist in Canada to assist customers with credit and lending-related services. This full-time role requires strong advisory skills in both French and English, along with excellent customer service abilities. Responsibilities include providing tailored solutions, handling customer inquiries, and maintaining compliance with banking regulations. The successful candidate will have 2-3 years of banking experience and a post-secondary degree, with a salary range of $36,600 - $67,500.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• 2-3 years of relevant experience in personal banking.
• Knowledge of personal lending and home financing products.
• Good knowledge of contact centre operational processes.

Responsibilities

• Provide credit and lending-related advice to customers.
• Fulfill sales and service activities in accordance with procedures.
• Identify customer needs and recommend appropriate solutions.

Skills

Credit and lending-related sales

Customer service

Verbal & written communication in French

Verbal & written communication in English

Analytical skills

Organizational skills

Collaboration & team skills

Problem-solving skills

Education

Post-secondary degree in related field

Job description

A leading financial services provider is seeking a remote Specialist in Canada to assist customers with credit and lending-related services. This full-time role requires strong advisory skills in both French and English, along with excellent customer service abilities. Responsibilities include providing tailored solutions, handling customer inquiries, and maintaining compliance with banking regulations. The successful candidate will have 2-3 years of banking experience and a post-secondary degree, with a salary range of $36,600 - $67,500.