Bilingual Banking Experience Associate (Portuguese/English)

Scotiabank; Toronto; On-site; CAD 35,000 - 45,000; Part time

Job summary

A leading bank in the Americas is seeking a Bilingual (Portuguese/English) Customer Experience Associate in Toronto, Ontario. This role emphasizes building strong relationships, delivering exceptional service, and actively engaging with customers to meet their needs. Candidates should demonstrate proven customer service skills and possess strong technical abilities to promote digital banking solutions. Opportunities for career growth and supportive internal training will also be provided, along with a competitive benefits package.

Benefits

Professional development opportunities

Collaborative work environment

Competitive compensation and benefits package

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly manner.
• Comfort in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Demonstrate success in a target‑based environment.

Skills

Proven customer service skills

Strong technical skills

Ability to promote digital banking

Flexibility in schedule

Job description

A leading bank in the Americas is seeking a Bilingual (Portuguese/English) Customer Experience Associate in Toronto, Ontario. This role emphasizes building strong relationships, delivering exceptional service, and actively engaging with customers to meet their needs. Candidates should demonstrate proven customer service skills and possess strong technical abilities to promote digital banking solutions. Opportunities for career growth and supportive internal training will also be provided, along with a competitive benefits package.