bicycle shop manager

Government of Canada; Banff; On-site; CAD 50,000 - 70,000; Full time

Job summary

A public sector organization in Canada is seeking a manager to handle daily operations in a tourism-related position. The role requires a bachelor's degree and experience in the field, including strong graphic design and customer service skills. Responsibilities include directing operations, evaluating performance, and implementing marketing strategies. Applicants must have 3 to 5 years of relevant experience and the ability to manage staff effectively. This position is on-site in Banff, with no option for remote work.

Qualifications

• Bachelor's degree required.
• 3 to 5 years of relevant experience in tourism or marketing.
• Strong graphic design skills needed.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations for improvements.
• Implement marketing strategies.

Skills

Graphic design

English writing

Market research

Customer service

Education

Bachelor's degree

Tools

Point of sale system

Electronic scheduler

Word processing software

Inventory control software

Social Media

Job description

Overview

Languages: English

Education

• Bachelor's degree
• English writing, general
• Graphic design

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Green job

Green jobs contribute to environmental preservation, conservation, and restoration.

Green job – Help

This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work site environment

• Bicycle
• Outdoors

Work setting

• Retail service establishment
• Willing to relocate
• Bicycle store

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policiesLocate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Prepare presentation graphics and drawings
• Manage difficult situations with customers
• Design and layout pages
• Co‑ordinate activities with local tour guides or leaders of performance groups
• Administer first aid in emergency situations

Supervision

• 11-15 people
• Staff in various areas of responsibility

Experience and specialization: Computer and technology knowledge

• Point of sale system
• Electronic scheduler
• Word processing software
• Inventory control software
• Electronic mail
• Spreadsheet
• MS Outlook
• Social Media

Type of guide

• Escorted group travel guide
• Escorted individual travel guide

Area of work experience

• Tourism
• Marketing

Area of specialization

• Graphic design

Sales experience

• Fitness equipment

Additional information: Work conditions and physical capabilities

• Bicycling