Benefits Technology Trainer — Remote (West Coast)

CRC Group; Remote; CAD 110,000 - 118,000; Full time

Job summary

A leading benefits services provider in Canada is seeking a remote role focused on managing the broker experience during the new build and renewal processes. Candidates should have a Bachelor's degree in a technology-based field and at least 3 years of experience with BenAdmin technology software. The role requires outstanding communication skills, a positive attitude toward customer service, and the ability to analyze client needs to recommend technology solutions. The compensation is between $80,000 and $85,000 annually, alongside comprehensive benefits.

Benefits

Medical, dental, and vision insurance

401(k) plan with company match

Generous paid time off programs

Qualifications

• 3+ years of related experience in fields of health insurance or group benefits insurance.
• Demonstrated ability to manage workload in many stages of process management.
• Proficient in conducting technical product demo/training sessions.

Responsibilities

• Manage broker experience throughout new build and renewal processes.
• Provide technical training and support for internal and external stakeholders.
• Analyze clients' business needs and promote technology solutions.

Skills

Outstanding verbal and video presentation skills

Positive attitude toward customer service

Competent PC skills

Excellent research and problem-solving skills

Education

Bachelor's Degree in technology-based field

Tools

BenAdmin technology software

Job description

A leading benefits services provider in Canada is seeking a remote role focused on managing the broker experience during the new build and renewal processes. Candidates should have a Bachelor's degree in a technology-based field and at least 3 years of experience with BenAdmin technology software. The role requires outstanding communication skills, a positive attitude toward customer service, and the ability to analyze client needs to recommend technology solutions. The compensation is between $80,000 and $85,000 annually, alongside comprehensive benefits.