Banquets - Coordinator

Moxies; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality group located in Red Deer, Alberta is seeking a talented Event Coordinator to manage and oversee events. The role involves directing event execution, providing mentorship to the team, and ensuring guest satisfaction through effective planning and execution. Ideal candidates should possess strong leadership qualities, excellent communication skills, and the ability to handle customer inquiries. This position offers competitive wages and opportunity for growth within the company along with various employee discounts.

Benefits

Competitive wages

Complimentary meals when working

Guaranteed work hours

Opportunity for growth

Discount card for multiple restaurants

Employee and friends & family discounts

Flexible work schedule

Responsibilities

• Direct and control events at an excellent level according to company standards.
• Provide leadership and training for the event team.
• Manage guest inquiries and customer service issues.
• Plan event inventory effectively.
• Attend EO meetings to ensure culinary excellence.
• Supervise Event Execution for successful guest experiences.

Skills

Attention to detail

Strong leadership skills

Excellent communication skills

Strong computer skills

Ability to remain calm under pressure

Positive attitude

Flexible availability

Ability to speak French

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

Event Coordinator

We are looking for a talented Event Coordinator to facilitate the coordination of our Events with our Sales and Catering Manager, our Banquet Manager, and Events in Chop Steakhouse.

As an Event Coordinator, you will have the opportunity to help develop and mentor your team, uphold standards for your department and have a direct impact on the success of the location. You will work directly with talented chefs, the General Manager, Event Manager and restaurant leaders as well as the hotel division.

WHAT'S IN IT FOR YOU

• Competitive Wages
• Complimentary meals when working
• Guaranteed Work hours
• Opportunity for growth within our company
• Personal development and mentorship from Event Manager
• Discount card for our restaurants (Moxies, Chop, Denny’s, Shark Club and Rockford)
• Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort
• Flexible work schedule (days, evenings & weekends)

THE ROLE

• To direct and control events in the facility at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company
• Providing leadership, training, and mentorship for our event team
• Managing guest inquiries and customer service, including creating event quotes, invoices and guest complaints
• Event inventory planning
• Expert scheduling and labour control
• Attending weekly EO meetings with the Chef & Event Manager to ensure culinary excellence
• Oversee & supervise Event Execution to ensure a successful guest experience; set‑up of event rooms, delegate tasks to servers & porters, quality control food and facility
• Ability to take on Event Manager’s roles & responsibilities due to illness or vacation

Competencies & Character

• Attention to detail
• Professional presentation & appearance standards
• Remains calm under pressure
• High level organization & planning
• Strong Computer Skills including Microsoft Word, Excel, Microsoft Teams & Outlook
• Excellent communication skills- written & verbal
• Ability to stand for long periods of time; bending, and lifting up to 50lbs
• Positive attitude, and ability to uplift your team
• Strong leadership skills
• Flexible availability
• Ability to speak French considered an asset

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well‑being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry‑leading benefits and unmatched hospitality and travel perks.

Our well‑known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest‑growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We are an equal opportunity employer and are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.