Banquet Server

Concord Hospitality Enterprises; Ottawa; On-site; CAD 28,000 - 35,000; Full time

Job summary

A leading hospitality firm in Ottawa is hiring Banquet Servers to deliver exceptional guest service at events. Ideal candidates should be team players with good communication skills and have the ability to lift up to 50 lbs. The role demands flexibility with work hours, including evenings, weekends, and holidays. As part of a culture that values development and inclusivity, you'll help ensure guest satisfaction during receptions and meetings. Join us in creating memorable experiences that will drive future business!

Benefits

Training and development opportunities

Work-life balance

Diversity and inclusion initiatives

Qualifications

• Must have unrestricted availability to work, including evenings, weekends, and holidays.
• Must be able to stand for long periods of time.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and accommodate all guests’ needs during events.
• Deliver food and beverages to guests from staging areas.
• Participate in effective communication with guests regarding the menu.
• Anticipate guest's needs and monitor dining experience.

Skills

Exceptional guest service

Good communication skills

Team player

Ability to lift up to 50 lbs

Job description

Description

We are hiring Banquet Servers!

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.

• Must be able to lift, push and pull, and carry up to 50 lbs & able to stand for long periods of time.
• Must have unrestricted availability to work, including evenings, weekends, and holidays.

Here are some reasons our associates like working for us:

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.