Banking Customer Experience Specialist

TD; Oshawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading North American bank is looking for a Customer Experience Associate in Oshawa, Ontario. The role involves processing financial transactions, understanding customer needs, and providing excellent service. Applicants should have a high school diploma and relevant experience. This full-time position aims to enhance customer experiences, requiring strong organizational and communication skills. Be ready to work in a dynamic environment while promoting banking solutions.

Qualifications

• 1+ years of relevant experience in customer service.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong organizational and planning skills.

Responsibilities

• Process financial transactions accurately.
• Understand and determine customer needs for appropriate banking solutions.
• Resolve customer concerns and promote banking solutions.

Skills

Customer experience skills

Time management

Detail-oriented

Communication

Education

High School diploma

Undergraduate degree or equivalent (asset)

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading North American bank is looking for a Customer Experience Associate in Oshawa, Ontario. The role involves processing financial transactions, understanding customer needs, and providing excellent service. Applicants should have a high school diploma and relevant experience. This full-time position aims to enhance customer experiences, requiring strong organizational and communication skills. Be ready to work in a dynamic environment while promoting banking solutions.