Banking Customer Experience Specialist

TD; Newmarket; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading banking institution is looking for a Customer Experience Associate in Newmarket, Ontario. The role involves processing financial transactions, resolving customer concerns, and promoting banking solutions. Ideal candidates should possess a high school diploma, relevant experience, and strong organizational skills. The position offers a pay range of $22.50 - $28.33 CAD, ensuring a supportive and diverse work environment.

Qualifications

• 1+ years of relevant experience in customer service is required.
• Strong administrative skills and ability to handle multiple tasks.
• Detail-oriented with effective verbal and written communication.

Responsibilities

• Process financial transactions including deposits and bill payments.
• Determine customer needs and recommend banking solutions.
• Respond to and resolve customer concerns effectively.

Skills

Strong organizational skills

Effective communication skills

Proactive approach

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading banking institution is looking for a Customer Experience Associate in Newmarket, Ontario. The role involves processing financial transactions, resolving customer concerns, and promoting banking solutions. Ideal candidates should possess a high school diploma, relevant experience, and strong organizational skills. The position offers a pay range of $22.50 - $28.33 CAD, ensuring a supportive and diverse work environment.