Banking Center Client Experience Specialist

CIBC; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading Canadian bank is seeking a Client Service Representative in Oshawa to assist clients with their banking needs. You’ll engage clients while ensuring a positive experience, solving issues, and leveraging technology to enhance service. This role requires flexibility in scheduling, as well as a passion for helping people achieve their financial goals. Join a team that values accountability, trust, and teamwork in a customer-focused environment. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Employee and family assistance programs

Wellbeing support

Qualifications

• You need a strong sense of curiosity and a willingness to learn.
• Ability to engage with clients effectively.
• Team-oriented mindset with focus on collaboration.

Responsibilities

• Help clients manage their accounts and assistance with their banking needs.
• Take accountability for client issues and create solutions.
• Introduce clients to mobile banking applications.

Skills

Client Issue Resolution

Customer Experience (CX)

Empathy

Digital Literacy

Interpersonal Communication

Financial Products

Standards Compliance

Transaction Services

Job description

A leading Canadian bank is seeking a Client Service Representative in Oshawa to assist clients with their banking needs. You’ll engage clients while ensuring a positive experience, solving issues, and leveraging technology to enhance service. This role requires flexibility in scheduling, as well as a passion for helping people achieve their financial goals. Join a team that values accountability, trust, and teamwork in a customer-focused environment. Competitive compensation and benefits are offered.