Automotive Service Manager

Midas WEST TEXAS; Town of Bridgewater; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Bridgewater is seeking a Customer Service Manager to oversee all service department activities. This role involves managing a team of technicians and ensuring exceptional service delivery while promoting the company's vision. The ideal candidate should have at least 2 years of automotive management experience and a strong understanding of customer service. Opportunities for growth and training are extensive within the organization, making this an exciting role in a dynamic environment.

Qualifications

• A minimum of 2 years of store or service manager experience in Automotive.
• General automotive knowledge is critical for this role.
• Leadership ability and capacity to manage a team are essential.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee all automotive technicians and ensure comprehensive inspections.
• Lead and train team members while maintaining company values.

Skills

Customer service

Leadership

General automotive knowledge

Job description

Customer Service (Full Time) • Midas BRIDGEWATER 4867

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facilityOther duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience in Automotive
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything—tires, brakes, oil—so the opportunities to grow and develop expertise with Midas are endless.

Do you have any employment experience as a service or store manager of an auto repair facility? *

Do you have any active state‑specific auto repair or auto repair technical school certifications? *

How many years of customer service experience do you have? *

Are you willing to work weekends and holidays as needed? *

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