Automotive Service Manager

Adecco Canada; London; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading staffing agency is seeking an experienced Automotive Service Manager to lead the service department in London, ON. The ideal candidate will manage daily operations, oversee a team of technicians, and ensure outstanding customer satisfaction. Requirements include excellent interpersonal skills, good computer skills, and at least 1 year of experience in a customer service role. This position offers a permanent, full-time opportunity in a dynamic environment.

Qualifications

• Minimum 1-year experience in a customer service-oriented role.
• Trucking experience and a dispatching background is an asset.
• Must be legally eligible to work and reside in Canada.

Responsibilities

• Receive incoming commercial service calls and in shop service requests.
• Schedule and dispatch road service calls and in shop work.
• Assist in clerical aspects relevant to the service department.

Skills

Good computer skills

Excellent interpersonal skills

Fluent in English

Ability to prioritize and multitask

Customer service orientation

Job description

Overview

We are currently looking for a permanent, full time dedicated and experienced Automotive Service Manager to lead our client's service department in London, ON and ensure the highest levels of customer satisfaction. In this role, you will oversee daily service operations, manage a team of technicians, and work to maximize productivity and efficiency.

Do you have a passion for the automotive industry and strong leadership skills? If this describes you apply today!

Location

• Location: London, ON
• Job type: Permanent | Full-time

Responsibilities

• Receive incoming commercial service calls and in shop service requests
• Schedule and dispatch road service calls and in shop work
• Creating open orders and invoices in the company system
• Assisting in all clerical aspects relevant to the service department, e.g. accurate completion of RSR, purchase order requests
• When required be able to resolve afterhours service related issues
• Able to come in afterhours to relieve product for commercial service calls
• Minimum amount of outside sales and P&D (Pickup and Delivery)

Qualifications

• Good computer skills, e.g. Microsoft Office
• Excellent interpersonal skills
• Fluent in English language (reading & writing)
• Trucking experience and a dispatching background is an asset
• Ability to prioritize, multitask and work under pressure
• Minimum 1-year experience in a customer service-oriented role
• Must be able to manage time efficiently and be punctual
• Team player
• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

CAO6659