Automotive Service Manager

Midas HALIFAX 9795; Halifax; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading automotive service provider is seeking an automotive service manager to oversee the service department activities at a retail store. This role includes managing service technicians, delivering exceptional customer service, and ensuring operational efficiency. Candidates should have a minimum of 2 years of experience and strong leadership skills to foster a productive work environment.

Qualifications

• Minimum 2 years of experience as service advisor or service manager.
• Valid driver's license.

Responsibilities

• Manage and lead all automotive service technicians.
• Deliver vehicle inspections and recommendations.
• Supervise up to ten employees.

Skills

Customer Service

Communication

Leadership

Team Building

General Automotive Knowledge

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and lead all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Deliver complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Supervise up to ten employees
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of service advisor or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Valid driver’s license