automotive repair technical advisor

Automobile Paquin Ltée; Lebel-sur-Quévillon; On-site; CAD 80,000 - 100,000; Full time

Job summary

An automotive repair shop in Canada is seeking a full-time Automotive Repair Technical Advisor. Responsibilities include handling customer inquiries, addressing complaints, providing technical information, and performing general office tasks. Applicants should have a high school diploma and relevant experience. The position offers a competitive hourly salary, benefits including life insurance and a pension plan, and a fast-paced work environment requiring strong interpersonal skills.

Benefits

Bonus

Life insurance

Pension plan

Long‑term care insurance

Learning/training paid by employer

Other benefits

Qualifications

• 3 to less than 5 years of relevant experience.

Responsibilities

• Answer written and oral inquiries from customers.
• Address customer complaints or concerns.
• Arrange billing, issue receipts, and manage service orders.
• Explain the type, cost, and details of services offered.
• Obtain and examine all relevant information to assess client feedback, enquiries, and complaints.
• Perform general office duties: receive, log complaints; receive payments; invoice clients.
• Consult with clients after sale to provide ongoing support.
• Greet customers upon arrival.

Skills

Punctuality

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Reliability

Team player

Quick learner

Education

Secondary (high‑school) graduation certificate or equivalent experience

Job description

Job Title

Automotive Repair Technical Advisor

Employer

Automobile Paquin Ltée

Posted

December 24, 2025

Job Details

Salary: $34.62 per hour (30 hours per week).
Employment: Permanent, full‑time, on site.

Overview

As an automotive repair technical advisor, you will be responsible for servicing the repair shop’s daily call‑out inquiries, handling customer complaints, and providing technical information related to services and parts. You will also perform general office duties and support sales through follow‑up communication.

Responsibilities

• Answer written and oral inquiries from customers.
• Address customer complaints or concerns.
• Arrange billing, issue receipts, and manage service orders.
• Explain the type, cost, and details of services offered.
• Obtain and examine all relevant information to assess client feedback, enquiries, and complaints.
• Perform general office duties: receive, log complaints; receive payments; invoice clients.
• Consult with clients after sale to provide ongoing support.
• Greet customers upon arrival.

Work Setting & Environment

• Motor vehicle repair shop, automobile dealership.
• Worksite: Motor vehicles.
• On‑site only; no remote option.
• Fast‑paced environment requiring attention to detail.

Qualifications

• Secondary (high‑school) graduation certificate or equivalent experience.
• 3 to less than 5 years of relevant experience.

Personal Suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Quick learner

Benefits

Financial Benefits

• Bonus
• Life insurance
• Pension plan

Long‑Term Benefits

• Long‑term care insurance

Other Benefits

• Learning/training paid by employer
• Other benefits

Who Can Apply?

• A Canadian citizen
• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised Until

2026‑01‑14