Associate Sales Representative - Spine - Vancouver

Stryker Group; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare technology company seeks an Associate Sales Representative in Metro Vancouver. The role involves supporting surgical cases, educating medical staff on product use, and ensuring excellent service. Ideal candidates will have a related university degree and strong sales skills. This position requires travel and flexibility for after-hours support.

Qualifications

• Ability to educate and inform medical staff on product usage.
• Proven outside sales experience preferred.
• Familiarity with dental sales or operating room environments.

Responsibilities

• Collaborate with internal teams to foster inclusiveness.
• Assist with product arrangement and delivery for surgeries.
• Resolve product issues for customers quickly.
• Inform sales management of trends and competitive activity.

Skills

Service orientation

Communication skills

Relationship building

Time management

Education

University Degree in Science, Kinesiology, Biomedical Engineering or health-related discipline

Human anatomy courses or training

Job description

Overview

As an Associate Sales Representative, you will work directly with sales representatives for Spine, CMF and Enabling Technology to coordinate daily surgical case volume coverage, instrumentation needs and after-hour call support for end users. Associate Sales Representative will assist with in-servicing, product demonstration and surgery support for all Spine, CMF and Enabling Technology products being utilized within their territory. This will include handling of all customer questions and requests as and providing detailed information on the technical features and proper use of Stryker instruments and implants. This individual will serve as a contributing member of the local Spine, CMF and Enabling Technologies team, while championing Stryker’s Mission and Values.

Responsibilities

• Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
• Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
• Assist with the arrangement, delivery and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales Representative
• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker Products
• Must be service orientated, a good communicator, professional, possess good relationship building skills, and be good with prioritization and time management
• Keep senior sales representative and sales management informed of surgical volume trends or changes and competitive activity on a regular basis
• Solve product problems for customers in an expeditious fashion
• Has authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activities

What You Need

Required:

• University Degree in Science, or Kinesiology, or Biomedical Engineering or health related discipline preferred
• Human anatomy courses or training

Preferred:

• 2+ years in an outside sales role, dental sales or operating room experience

Additional Information

• Must be available for after-hours operating room support as communicated by customers
• Must be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligations
• Must have a valid driver's license
• Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered