Associate Property Manager

BGIS; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading facility management provider is looking for an Associate Property Manager in Northwestern Ontario. In this role, you will ensure effective property management practices while developing financial reports and building strong tenant relationships. The ideal candidate has 3-5 years of experience in facilities management and strong communication skills. A community college diploma or equivalent education is required. This position offers a dynamic work environment focused on client satisfaction.

Qualifications

• 3 - 5 years of experience in building and facilities management.
• Bilingualism is an asset.
• Previous and current Commercial Property Management experience.
• Ability to develop complex budgets.
• Strong verbal and written communication skills.

Responsibilities

• Maintain positive tenant relationships through effective responsiveness.
• Act as direct tenant liaison for construction activity coordination.
• Coordinate and distribute tenant communications.
• Support the Property Manager with ongoing initiatives.
• Assist in the preparation of initiatives for tenant relations.

Skills

Building and facilities management

Client relationship management

Data analysis

Organizational skills

Communication skills

Education

Community college diploma or equivalent education

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

Summary

Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success.

Key Duties & Responsibilities

• Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met
• Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations
• Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives
• Coordinate & distribute all relevant tenant communications
• Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex
• Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness
• Ensure insurance & contract files are complete, accurate & current
• Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations
• Coordination of tenant events, tenant appreciation events & tenant meetings
• Support the Property Manager with ongoing initiatives

Knowledge & Skills

• A minimum of 3 - 5 years of experience in building and facilities management
• Bilingualism is an asset
• A community college diploma or equivalent education (e.g. ABI, CET)
• Proven track record in developing and maintaining exceptional client relationships to partner with clients to meet client needs
• Previous and current Commercial Property Management experience
• Experience developing complex budgets
• Professionalism, flexibility and ability to work in both a team environment and independently
• Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes
• Strong verbal and written communication skills
• Detail oriented nature; ability to resolve problems using facts and sound reasoning
• Ability to carry out analysis of building data

Licenses and/or Professional Accreditation

• Certified Facility Manager (CFM) through IFMA
• Certified Property Manager (CPM) through Institute of Real Estate Management
• Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI)
• Real Property Administrator (RPA) through BOMI

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!