Associate, Investor Services

SS&C Technologies; Toronto; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

SS&C Technologies is seeking an Associate for Investor Services in Toronto. This role involves interacting with fund investors, processing transactions, and ensuring compliance with AML regulations. Ideal candidates will have fund administration experience and strong communication skills, offering a chance to grow in a dynamic and inclusive workplace that values flexibility and teamwork.

Benefits

RRSP Matching Program

Professional Development Reimbursement

Medical, Dental, Vision, Employee Assistance Program

Parental Leave

Fitness club discounts

Qualifications

• Experience in Hedge/Private Equity Fund administration and/or Investor services.
• Advanced knowledge of Microsoft Office, especially Excel.
• Knowledge of AML and KYC procedures is a plus.

Responsibilities

• Act as main contact for fund investors and managers via email and phone.
• Process subscription and redemption activity in accordance with requirements.
• Ensure distribution information is up to date and compliant.

Skills

Communication skills

Interpersonal skills

Customer service orientation

Ability to work in a demanding environment

Education

Equivalent experience in Hedge/Private Equity Fund administration

Tools

Microsoft Excel

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Associate, Investor Services

Location(s):

SS&C Technologies is always looking to hire great talent across all our businesses. If you are looking for a future opportunity with SS&C please apply this positions talent pool. Please note your application will be considered at the time when an active role is available.

Get To Know the Team:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Act as main contact for fund investors and managers via email and telephone correspondence.
• Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
• Communicate pending transactions to fund management as required.
• Prepare and validate investor statements to fund accounting information.
• Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
• Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
• Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
• Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
• Comply with department policies and procedures for processing of above activities.
• Participate in system and process enhancement.
• Perform other related duties as assigned by department management.

What You Will Bring:

• Equivalent experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
• Advanced knowledge of Microsoft Office product suite, specifically Excel
• Experience in the financial services is a plus.
• Knowledge of Anti-Money Laundering and KYC procedures is a plus.
• Overtime may be required to meet Client and Department deliverables
• Due to global client base requirements; coverage on Canadian holidays may be necessary
• Strong Communication skills both oral and written
• Excellent interpersonal skills and customer service orientation
• Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [e-mail]

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers .

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

About the company

SS&C Technologies Holdings (NASDAQ: SSNC) is the world’s largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with software and solutions to service even the most demanding customers in the financial services and healthcare industries.

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