Assistant Store Manager

J.D. Irving, Limited; Dartmouth; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead retail operations in a dynamic environment. This role involves maintaining safety standards, achieving financial results, and delivering exceptional customer service. The ideal candidate will possess strong leadership qualities, a customer-centric approach, and the ability to leverage technology for problem-solving. Join a team that values innovation and continuous improvement, where you can make a significant impact on both staff and customer experiences. If you are passionate about retail and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 5+ years of retail management experience required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Lead store operations while ensuring safety and financial performance.
• Foster team motivation and promote leadership throughout the store.

Skills

Retail Management Experience

Communication Skills

Customer Service Skills

Technology Utilization

Tools

Microsoft Office Suite

Job description

Here at Kent, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our Managers to manage multiple aspects of their businesses as if it was their own. Assistant Store Managers are responsible for all operations throughout the store, which includes maintaining safety standards, delivering financial results, merchandising, providing a first-class customer service experience, and developing their people.

Qualifications

• 5 years retail management experience
• Excellent communication skills, verbal and written
• Exceptional customer service skills
• Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite)
• Openness to continuous improvement and responsibility for independent learning
• Flexible schedule based on retail needs

Responsibilities

• Demonstrate sensitivity to customer needs and willingness to build sincere relationships
• Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels
• Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements
• Communicate with honesty and integrity, and create the space for others to do the same
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
• Foster connection by putting people first and building trusting relationships