assistant manager - retail

Government of Canada; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government agency in Calgary seeks a Retail Operations Manager to oversee daily operations in a retail service establishment. The ideal candidate must hold a Bachelor's degree and have at least 2 years of relevant experience. This role requires strong management skills and the ability to resolve customer issues. Work must be completed physically at the location, without remote options.

Qualifications

• Must have at least 2 years of relevant experience.
• Fluent in English.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends.
• Determine merchandise and services.
• Implement pricing and credits policies.
• Procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve customer requests and complaints.
• Recruit and supervise staff.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Education

Bachelor's degree

Job description

Overview

Languages: English

Education: Bachelor's degree

Experience: 2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting: Retail service establishment

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff