assistant manager, restaurant

Tim Hortons St Jacob's; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local café in Kitchener is seeking a dedicated supervisor to manage daily operations and staff performance. The ideal candidate will have experience in a fast-paced environment and a strong ability to communicate effectively with both staff and customers. This permanent position offers a vibrant working atmosphere with a focus on team efficiency and customer satisfaction.

Benefits

Dental plan

Health care plan

On-the-job training for youth

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to manage staff performance and plan daily operations.
• Strong communication and organizational skills.

Responsibilities

• Monitor staff performance and address customer complaints.
• Plan and organize daily operations and recruit staff.
• Set staff work schedules and negotiate with suppliers.

Skills

Dependability

Efficient interpersonal skills

Excellent written communication

Organized

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Dependability
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Reliability
• Ability to multitask

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week