assistant manager, hotel

Camrose Motel; Camrose; On-site; CAD 45,000 - 65,000; Full time

Job summary

A local hotel in Alberta is seeking an Operations Manager to develop and implement policies, manage budgets, and oversee daily operations. The role involves training staff, addressing customer concerns, and creating marketing plans. Candidates must have attention to detail and experience in a similar role. This position requires a secondary school graduation certificate and offers on-site work only.

Qualifications

• 1 to 2 years of experience in a related field is required.
• Attention to detail is crucial for this position.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Conduct training sessions for new staff.
• Prepare budgets and monitor revenues and expenses.
• Prepare and implement marketing plans.
• Arrange for and oversee maintenance activities.
• Address customers' complaints or concerns.

Skills

Attention to detail

Computer and technology knowledge

MS Excel

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area
• Hotel, motel, resort

Responsibilities

• Develop and implement policies and procedures for daily operations
• Conduct training sessions
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans

Experience and specialization

Computer and technology knowledge

• MS Excel

Additional information

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees