Assistant, Human Resources

Mount Sinai Hospital (Toronto), Sinai Health; Toronto; On-site; CAD 50,000 - 55,000; Full time

Job summary

Join a leading health organization as an Assistant in Human Resources, where you’ll play a vital role in Total Rewards and Talent Acquisition. This temporary full-time position offers a unique opportunity to engage with staff and candidates, providing essential HR support while honing your skills in a dynamic environment. Responsibilities include administrative tasks, customer service, and assistance in the recruitment process. The ideal candidate will have a diploma in Human Resources or a related field and experience in customer service, with a strong emphasis on communication and organization.

Qualifications

• Minimum two years of recent and related experience.
• Experience in a large healthcare environment preferred.

Responsibilities

• Provide excellent customer service and administrative support to the HR team.
• Assist with recruitment processes including job postings and interviews.
• Maintain employee files and records in HR systems.

Skills

Customer service

Problem-solving

Communication

Microsoft Office

Education

College diploma in Human Resources or Business Administration

Tools

HRIS

ATS

Job description

1 week ago Be among the first 25 applicants

This is a temporary full-time position up to approximately twelve (12) months

In this multifaceted role as Assistant, Human Resources at Hennick Bridgepoint Hospital, you’ll be immersed in two essential pillars of HR: Total Rewards and Talent Acquisition. This role offers a blend of direct interaction and behind-the-scenes impact. You’ll be the first point of contact for anyone visiting our HR office, creating a welcoming and professional experience while also supporting the essential processes that keep our People and Culture department running smoothly. You’ll refine key competencies in recruitment and rewards, strengthening your proficiency as an HR professional.

Is this you?

Are you someone who excels at making every interaction clear and personable? You’ll use your strong communication skills to ensure staff and candidates receive accurate, accessible information quickly, helping to build confidence in our HR services. This ability to provide clarity in a friendly, engaging way ensures that even routine questions feel acknowledged and understood, fostering smoother processes across the team. Your interactions aren’t just administrative tasks, but an opportunity to shape how our People and Culture team is seen and trusted by everyone we support.

You are comfortable with shifting priorities and unexpected interruptions. You see last-minute changes as opportunities to showcase your problem-solving skills and find practical solutions that keep the day moving forward. No matter how busy things get, you maintain a professional tone and stay focused on what matters most: helping people get the information and support they need. Your reliable, flexible approach keeps operations running smoothly and ensures that employees and managers feel supported.

If you are looking to expand your experience in a growing, essential field, this role will give you exposure to a wide range of tasks and priorities. You’ll build your understanding of how Total Rewards and Talent Acquisition come together to support the needs of staff and candidates, all within a supportive environment that values your contributions. Staying organized and detail-focused will help you navigate the many moving parts of the role, while your openness to learning will keep you growing and evolving every day.

About These Teams

Our Talent Acquisition team plays a crucial role in ensuring Sinai Health remains at the cutting edge of patient care by providing essential services such as recruitment and hiring selection, job fairs/hiring events, sourcing and outreach, employer branding, and talent pipeline development. We focus on recruiting for both Mount Sinai and Hennick Bridgepoint Hospitals while partnering with other HR teams within the People and Culture portfolio department. In our recruitment endeavors, we prioritize creativity and innovation to optimize processes and technologies. This strategy enables us to effectively cater to the requirements of 100+ clients, successfully filling over 300 diverse positions.

Our Total Rewards team ensures Sinai Health invests strategically in its people by crafting competitive compensation, benefits, and recognition programs for over 6,000 employees across Mount Sinai and Hennick Bridgepoint Hospitals. We partner with other HR teams within the People and Culture portfolio department and clinical leaders to align rewards offerings with evolving workforce needs. Through agile program development and technology-enabled delivery, we ensure our offerings remain equitable, responsive, and aligned with staff priorities.

In This Role You Will

• Provide excellent customer service while performing administrative tasks, including handling internal and external queries, routine phone, email, and in-person inquiries, and referring matters to the appropriate People and Culture team members
• Provide administrative support to HR activities, including preparing employment confirmation letters, preparing new hire files for documentation, processing cheque requisitions/invoices, maintaining employee files, photocopying, faxing, scanning, arranging couriers and ordering office supplies
• Process data entry and update employee records into the appropriate Human Capital Management System and benefits systems i.e. Meditech / Ceridian Dayforce / HOOPP / Manulife
• Sort and distribute all incoming internal and external mail, ensure it is date stamped and passed on to the appropriate department/individual
• Support the recruitment process through tracking and reviewing recruitment requests and the creation of electronic recruitment files; drafting job postings; posting positions; screening resumes; creating seniority lists; phone screening applicants; booking and attending interviews, as required; securing and checking references; drafting and issuing contract extension/transfer/offer/rejection letters; preparing new hire files for documentation, etc.
• Provide support for job fairs and open houses
• Facilitate and distributing clerical testing to candidates
• Assist with the creation and distribution of correspondence e.g. letters, memorandums, orientation lists, immunization clearance status of weekly new hires, union reports, etc.
• Conduct routine electronic and paper employee file reviews and audits; assist with the creation and maintenance of spreadsheets and other applicable tracking documents
• Assist with scheduling meetings and booking rooms; draft meeting agendas, prepare and assemble related materials
• Coordinate shared Human Resources email inboxes
• Produce reports and respond to requests for information utilizing DayForce, Meditech, and Applicant Tracking System(s)
• Support the creation and maintenance of the department’s file management systems (digital and physical) and help identify and implement quality improvements to HR office operations
• Perform other duties related to the position as required
  
  

Job Requirements

Mandatory

• Successful completion of a college diploma in a relevant discipline (e.g Human Resources, Business Administration, etc) from an accredited educational institution
• A minimum of two (2) years of recent and related experience
• Applicants with proven equivalent recent and related training and experience may also be considered
  
  

Preferred

• Previous experience working with HRIS and ATS systems
• Previous experience working within a large and complex health care environment
  
  

Skills and Knowledge

• Advanced technical skills and proficiency in Microsoft Office (Word, Excel, Outlook);
• Prepared to respond to a fast-paced changing environment requiring flexibility with respect to working hours
• Proactive, diplomatic and confident with the ability to develop, foster and maintain relationships
• Strong communication skills (verbal and written); proven commitment to exceptional customer service
• Superior work ethic, professionalism, resourcefulness, dependability, reliability and diplomacy
• Ability to make decisions, exercise judgment and take initiative in dealing with confidential information and/or in responding to inquiries
• Demonstrated satisfactory work performance and attendance history
  
  

If this sounds like you and you’re ready to build your career within human resources, apply now and let us know why you would be a great addition to our team.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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