Assistant General Manager

Gold's Gym - British Columbia; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A fitness center in Vancouver is seeking a high-energy Assistant General Manager. The successful candidate will manage front desk operations, ensure excellent customer service, and meet sales targets while promoting community outreach. Candidates must have prior sales experience, a Valid First Aid certificate, and be available on Sundays and evenings. The role offers a collaborative team environment and opportunities for growth within the company.

Benefits

Complimentary gym membership

Growth and development opportunities

Collaborative team environment

Qualifications

• Must be available Sundays and evenings.
• Must have reliable transportation.
• Previous sales experience is required.

Responsibilities

• Greet members and guests and manage front desk tasks.
• Handle member questions and concerns.
• Meet weekly membership sales targets.
• Represent the gym at community events.

Skills

Sales experience

Communication skills

Community outreach skills

Fluency in English

Education

Valid First Aid certificate

Job description

We’re hiring a high-energy Assistant General Manager

Pay: Base Salary + Uncapped commissions

Availability & Requirements (Must-Have)

• Available Sundays and evenings
• No extended summer travel within the first 6 months of employment
• Living on campus, or Vancouver resident with reliable transportation
• Ties to the UBC community an asset
• Previous sales experience
• Valid First Aid certificate- mandatory
• Fluent in English (additional languages an asset)

Key Responsibilities & Sales KPIs

• Greet members and guests during check-in and manage front desk tasks
• Handle all member questions and concerns with care
• Maintain strong first impressions and member experience
• Meet or exceed weekly membership sales targets
• Convert walk-ins, tours, and inquiries into memberships
• Track leads, follow-ups, and close rates to the Gold's Gym Standard
• Community Outreach- represent the gym at campus and local community events
• Build referral partnerships and on-site activations
• Support pop-ups, tabling, and promotional initiatives
• Assist with schedule coverage
• Ensure proper upkeep of facility

What We Offer

• Positive, rewarding, and collaborative team environment.
• Room for growth and development.
• Complimentary gym membership.

Gold's Gym University Marketplace - 2155 Allison Road Vancouver! Only qualified applicants will be contacted.