Assistant(e) gérant(e)

Ardene; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Manager in Calgary, Alberta. In this role, you will support the Store Manager in achieving sales objectives and improving employee performance. Candidates should have at least one year of retail leadership experience, excellent customer service skills, and the ability to lead a team positively. The position offers opportunities for growth, group insurance, and a dynamic work environment.

Benefits

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Wellness initiatives

Opportunities for growth

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Ability to motivate and coach team members.
• Strong ability to process purchases at the register.

Responsibilities

• Assist in the implementation of store sales strategies.
• Oversee store operations including cleanliness and merchandising.
• Provide exceptional customer service and team coaching.

Skills

Excellent selling and customer service abilities

Strong communication and interpersonal skills

Strong time management and priority-setting skills

Ability to delegate tasks and take ownership

Ability to lead a team in a positive manner

Education

High school diploma or equivalent

Job description

Overview

Hey, we\'re Ardene!

We\'re the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we\'re on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn\'t be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include:

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What\'s in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth