Animal Control Manager

City of Ontario; Canada; On-site; CAD 110,000 - 125,000; Full time

Job summary

A municipal organization in Ontario is seeking an Animal Control Division Manager to oversee daily operations, including managing staff and animal care programs. Ideal candidates should have a high school diploma, five years of relevant experience, and strong leadership skills. This role requires effective budget management and commitment to community outreach, ensuring compliance with animal control regulations. A competitive salary is offered based on experience.

Qualifications

• 5 years of experience as an Animal Control Officer or similar role.
• 3 years of supervisory experience.
• Ability to operate a motor vehicle safely.

Responsibilities

• Manage daily operations of the Animal Control Division.
• Oversee animal care programs and staff evaluations.
• Ensure compliance with local laws and regulations.

Skills

Leadership

Animal Control Practices

Emergency Management

Budget Management

Community Outreach

Education

High school diploma or recognized equivalent

Job description

Job Summary

Annual Salary Range: $110,000 - $125,000. Placement within this range is dependent on qualifications, experience, and ultimately established by the ARC Board of Directors.

Are you passionate about serving the community and supporting a team committed to making a positive impact? The Animal Resource Center of the Inland Empire seeks a skilled, compassionate, and experienced individual to join our collaborative environment where your skills can make a difference.

Responsibilities

• Manage, plan, and coordinate the daily operations of the Animal Control Division, including field, patrol, licensing staff, and dispatch; oversee impounding of animals.
• Assist management in developing field animal care programs and initiatives, establishing objectives, and drafting related policies and procedures.
• Evaluate employee performance; supervise, coach, and support staff; promote skill development; participate in disciplinary processes when appropriate.
• Assign vehicles and equipment to staff and ensure proper maintenance of all field equipment and fleet vehicles.
• Support the agency’s management team with scheduling and coverage needs, public health concerns, and emergency situations.
• Select, train, and motivate assigned personnel; coordinate staff training; ensure policies and regulations are communicated and followed.
• Recommend, develop, and implement operating policies and procedures for animal control field services, ensuring consistent application of rules and regulations established by the Assistant Director of Animal Services.
• Assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and direct and implement changes.
• Collaborate with partner agencies and contract representatives on issues related to assigned responsibilities; negotiate and resolve operational concerns as they arise.
• Provide administrative support, including conducting special projects, preparing reports, compiling statistics, and maintaining records and files for assigned programs.
• Monitor unit budget and revenue; prepare budget materials as needed; assist in preparing and administering grants.
• Ensure operations remain within budget by reviewing and approving requests for overtime, equipment replacement, supplies, and facility repairs; allocate resources to meet budget goals.
• Administer the animal control program in compliance with local ordinances, state statutes, regulations, and agency policies; determine when animal seizures or criminal charges for animal abuse are warranted.
• Conduct studies, investigations, and operational analyses; recommend modifications to animal control programs, policies, and procedures as appropriate.
• Perform enforcement tasks such as issuing notices to appear in court, warrant service, and related duties.
• Participate in community education and outreach programs as needed.
• Perform other related duties as assigned.

Procedures

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates.
• The Animal Resource Center of the Inland Empire reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of ARC will be invited to participate further in the selection process.

Required

Education

High school diploma or recognized equivalent.

Experience

Five (5) years of experience at the level of an Animal Control Officer or Humane Officer in a public agency or humane society, including three (3) years of supervisory experience.

Licenses

• Physically capable of operating a motor vehicle safely and possess a valid Class C California Driver’s License, or demonstrate the ability to travel on scheduled or unscheduled visits to various locations that may or may not be reachable by public transportation. This requirement applies at the time of appointment and throughout employment.
• Acceptable driving record at the time of appointment and throughout employment.

Certificates

• Obtain a certificate of successful completion for a California Police Officer Standards and Training (POST) Course, Penal Code 832 Laws of Arrest, within six (6) months of employment.
• Successfully complete training in compliance with California Business and Professions Code 4827(d) to obtain a certificate to perform humane euthanasia in the state of California, within six (6) months of employment.

Special Requirements

Ability to work various schedules including day, evening, night, weekend, and holiday shifts as needed.

How to Apply

Apply online by clicking on the “Apply” link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Supplemental Questions

To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write “no experience” for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.