Analytics and Operations Lead

Bayer AG; Mississauga; Hybrid; CAD 146,000 - 196,000; Full time

Job summary

A global healthcare company is seeking an Analytics & Operations Lead in Mississauga, ON. This permanent position involves leading analytics and operational strategy while managing a team to enhance customer engagement. The role requires 12-15 years of pharma experience, strong analytics capabilities, and familiarity with CRM platforms. Competitive compensation includes a base salary ranging from $146,000 to $196,000, with opportunities for performance-based incentives. The company promotes a flexible hybrid working environment.

Benefits

Competitive compensation

Career development opportunities

Work-life flexibility programs

Qualifications

• 12–15 years of pharma experience with a proven track record in pharmaceutical operations.
• Strong analytics expertise with a focus on advanced analytics and reporting.
• Hands-on familiarity with enterprise platforms and ability to drive platform adoption.

Responsibilities

• Lead and develop a multidisciplinary team including data scientists and omnichannel managers.
• Translate market and customer data into actionable insights for cross-functional teams.
• Own Commercial and Medical Analysis and manage country-level execution of engagement platforms.

Skills

Leadership

Advanced analytics

Data-driven decision making

Commercial acumen

Problem-solving

Education

University degree in Business/Commerce/Statistics/Economics

Tools

Veeva

Website Factory

Job description

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving Severity for a world where ,Health for all, Hunger for nowhere is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to create real difference, there’s only one choice.

Analytics & Operations Lead

Bayer Inc.’s Pharmaceutical division has undergone a major transformation in our operating model and customer engagement approach to better serve our patients and customers and achieve ‘Health for All’.

Reporting directly to the Head Product & Operations, Bayer Inc., the Analytics & Operations Lead is responsible to lead, develop & direct the strategic implementation over 4 core areas and employees for the Pharmaceutical Division: Insights, Analytics Translation, Data Science, Omnichannel Capabilities Management & Digital Operations whilst driving customer engagement transformation & innovation.

The Lead will build, develop and drive deep analytical expertise and guide omni-channel operational strategy for the Let Canadian organization across all therapeutic areas to ensure seamless integration of technology to drive customer engagement.

You will have the opportunity to lead Commercial & Medical Analytics and Platform Operations to enable enterprise-wide, data-driven omnichannel execution and go-to-market strategies. You will translate market and customer data into actionable insights, build local advanced‑analytics capabilities, and ensure our Product and Customer Squads have the platforms, processes, and support required to meet their objectives.

Why this role matters: You will shape how the organization uses data and digital engagement to reach customers more effectively, grow the capability of local analytics and digital teams, and ensure aligned execution between global platforms and local commercial needs.

Bayer is committed to a flexible hybrid working environment. This is a permanent vacant position based out of Mississauga, ON.

What you will do:

Strategy & leadership

• Own Commercial and Medical Analysis and the country-level execution of enterprise sales and marketing platforms to support omnichannel engagement and go-to-market initiatives.
• Provide the country perspective into relevant global communities and contribute local requirements to enterprise CRM, omnichannel, Data, Analytics, and BI roadmaps to ensure global innovations are realized locally.

Team leadership &-as capability building

• Lead and develop a multidisciplinary team including analytics translators, data scientists, omnichannel managers, and digital experts.
• Build local capability in advanced analytics, data science, AI/ML, campaign automation, journey design, and digital platform operations so Customer and Product Squads are trained and future‑ready.
• Design and implement analytical strategies, reporting, and advanced‑insight generation that inform commercial, medical, and product decisions.
• Deliver actionable market and customer insights and omnichannel engagement strategies to cross‑functional teams and Pharma Leadership.

Squ exposer & operations mgmt

• Oversee Squad Operations (Marketing Effectiveness, Data Analytics, Customer Operations) to ensure Product and Customer Squads have the data, tools, and support to achieve objectives.
• Continually assess internal and external environments, update the operational support model, and develop new capabilities to maintain relevance and impact.

Cross‑functional leadership

• Act as a member of the Pharmaceutical Enablement Network alongside Head Customer Engagement, Head Product & Operations, Head Pipeline Strategy, and Head Digital Strategy to elevate and resolve operational topics at the appropriate level.
• Maintain strategic and operational alignment across Pharma Operations (Marketing Operations, Field Operations, Sales Business Management) and Analytics & Platform Support.

Commercial execution & field support

• Provide direction on field force sizing, distribution, target‑customer selection, and effort allocation to optimize customer engagement andverification portfolio performance.
• Own evaluation and adoption of new tools, platforms, processes, and emerging best practices and technologies.
• Be proficient with enterprise systems and digital platforms (e.g., Veeva, Website Factory) and drive their effective use across teams.

Who you are:

• 12–15 years’ pharma experience with a proven track record of leadership in commercial pharmaceutical operations (marketing, new product commercialization, portfolio/strategic planning).
• Strong analytics & insights expertise: advanced analytics, reporting, AI/ML familiarity, and data‑driven decision making.
• Deep commercial and medical business acumen across digital, omnichannel customer engagement, CRM, campaign automation, and journey building.
• Experience ferding multin discipline, cross‑functional and multicultural teams in a matrix environment; proven ability to influence stakeholders at local, regional and global levels.
• Hands‑on familiarity with enterprise platforms (e.g., Veeva, Website Factory) and ability to drive platform/BI roadmap adoption.
• Leadership capabilities (VACC: Visionary, Architect, Catalyst, Coaching) with excellent communication, negotiation, project‑management and strategic‑thinking skills.
• High ethical standards and complex problem‑solving orientation; strong focus on achieving goals and staying current with evolving healthcare, payer/provider, technology and regulatory environments.
• Preferred: University degree in Business/Commerce/Statistics/Economics; bilingual French/English is a strong asset; deep understanding of global business objectives.

What we offer:

• Competitive compensation and rewards package
• Collaborative, დაავად inclusive culture
• Career development and global opportunities
• Work‑life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self‑expression, unique capabilities that our employees invest in their work represents our culture, reputation and Bayer’s values and purpose.

The base salary range for this role is between $146,000.00 and $196,000.00. This compensation includes components such as base salary, vacation pay, public holiday pay, potential estimated overtime pay and paid statutory leaves of absence. Additional benefits may include insured benefits such as health care, vision, dental, disability, and contributory retirement savings plans, etc.

This role also provides the opportunity to earn additional performance‑based compensation. If performance‑based compensation is earned, the total compensation meerder package may provide an opportunity to earn a Total Direct Compensation (TDC) range of $212,900.00 to $262,900.00. This TDC would include base salary and may also include items like bonuses (short‑term and long‑term incentives) and sales incentives. The estimated TDC range estimates performance‑based compensation earned at 100% of target; pitching actual amounts may fluctuate below or above the TDC range based on company and/or individual performance.

This salary range is an estimate and may vary based on factors, including, but not limited to, market data and the applicant’s skills, prior relevant experience, job‑related knowledge, specific degrees and certifications and other relevant factors.

This posting will be available for application until at least January 26, 2026.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your удерж application.

Bayerwelcomes and encourages applications from people with disabilities. Candidates participating in our selection process requiring accommodation due to a disability or medical need are encouraged to notify the Bayer representative that they will be meeting with to ensure appropriate arrangements can bewrk made.

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. Every rejection decision is made by a human.