Airport Station Manager — Customer Experience & Ops

Air Canada; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian airline is seeking a Station Manager in Ottawa, responsible for airport personnel leadership and customer experience. The candidate will ensure safety, manage operational performance, and support local strategic plans to enhance service. Essential qualifications include a relevant Bachelor's degree, airport operations leadership experience, and strong people management skills. The position offers a unique opportunity to join a transformative team in the aviation industry, requiring candidates to relocate to the assigned location full-time.

Qualifications

• Experience in customer experience and business transformation is essential.
• Demonstrated history of consistent performance with a focus on safety.

Responsibilities

• Lead and develop personnel at the airport station.
• Ensure safe and compliant operation of the station.
• Drive support and execution of local strategic plans.

Skills

Airport operations leadership experience

Ability to work independently

Strong communication and negotiation abilities

Strong people leadership and development skills

Experience in budget management

Education

Relevant university degree (Bachelor's)

Job description

A leading Canadian airline is seeking a Station Manager in Ottawa, responsible for airport personnel leadership and customer experience. The candidate will ensure safety, manage operational performance, and support local strategic plans to enhance service. Essential qualifications include a relevant Bachelor's degree, airport operations leadership experience, and strong people management skills. The position offers a unique opportunity to join a transformative team in the aviation industry, requiring candidates to relocate to the assigned location full-time.