Airport Station Manager — Customer Experience & Ops

Air Canada; Ottawa; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian airline is seeking a Station Manager in Ottawa to lead airport personnel and enhance customer experience. The candidate will ensure safety, manage operational performance, and implement local strategic plans for service improvement. A relevant Bachelor's degree and experience in airport operations leadership are required. This full-time position offers a chance to be part of a transformative team in the aviation industry.

Qualifications

• Relevant Bachelor's degree required.
• Experience in airport operations leadership is essential.
• Strong people management skills are necessary.

Responsibilities

• Lead airport personnel and drive customer experience.
• Ensure safety and manage operational performance.
• Support local strategic plans to enhance service.

Skills

Airport operations leadership

Strong people management

Education

Relevant Bachelor's degree

Job description

A leading Canadian airline is seeking a Station Manager in Ottawa, responsible for airport personnel leadership and customer experience. The candidate will ensure safety, manage operational performance, and support local strategic plans to enhance service. Essential qualifications include a relevant Bachelor's degree, airport operations leadership experience, and strong people management skills. The position offers a unique opportunity to join a transformative team in the aviation industry, requiring candidates to relocate to the assigned location full‑time.

Manager Customer Experience • Ottawa, ON, CA