Airport Operations Duty Supervisor

Etihad Airways; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading international airline is seeking an experienced Airport Operations Supervisor in Toronto, Canada. The role involves planning and supervising all airport operations, ensuring compliance with safety and security protocols and managing staff performance. Candidates must have a degree or relevant experience, with 5-7 years in the service or hospitality sectors. Exceptional communication skills and the ability to perform under pressure are essential. Join an award-winning team and contribute to the airline's ambitious growth plans.

Qualifications

• Demonstrable knowledge of frontline service delivery.
• Exposure to a highly pressured multicultural environment.
• Ability to balance guest-centric focus with corporate interests.

Responsibilities

• Plan, direct, and supervise airport operations.
• Make day-to-day operational decisions.
• Ensure adherence to safety and security standards.
• Monitor on-time performance on a shift basis.

Skills

Supervisory skills

Outstanding communication skills

Crisis management

Guest-centric focus

Education

Degree level education or relevant industry experience

Minimum 5-7 years' experience in service or hospitality

Job description

A leading international airline is seeking an experienced Airport Operations Supervisor in Toronto, Canada. The role involves planning and supervising all airport operations, ensuring compliance with safety and security protocols and managing staff performance. Candidates must have a degree or relevant experience, with 5-7 years in the service or hospitality sectors. Exceptional communication skills and the ability to perform under pressure are essential. Join an award-winning team and contribute to the airline's ambitious growth plans.