Airline Partnerships & Relations Coordinator

Vancouver Airport Authority; British Columbia; On-site; CAD 71,000 - 94,000; Full time

Job summary

A leading airport authority in Canada is seeking a Coordinator, Airline Client Relations to join their team in British Columbia. This role involves liaising with airlines and ground handlers, facilitating meetings, and ensuring compliance with operational standards. The ideal candidate will have five years of experience in aviation or customer service, excellent communication skills, and proficiency in Microsoft Office 365. Join a dynamic environment focused on customer excellence and support both internal and external clients.

Benefits

Generous vacation days

Extensive health benefits

Retirement savings matching

Wellness programs

Continuous learning opportunities

Qualifications

• Five years’ experience in aviation transportation or customer service.
• Ability to facilitate effective communication among stakeholders.
• Proven ability to work independently with minimal supervision.

Responsibilities

• Liaise daily with airlines and ground handlers.
• Facilitate Terminal Working Group Meetings.
• Support onboarding and compliance of new airlines.

Skills

Client relationship management

Effective communication

Problem-solving

Decision-making

Organizational skills

Education

Two-year diploma or certificate in Airport Operations

Tools

Microsoft Office 365

SharePoint

Job description

A leading airport authority in Canada is seeking a Coordinator, Airline Client Relations to join their team in British Columbia. This role involves liaising with airlines and ground handlers, facilitating meetings, and ensuring compliance with operational standards. The ideal candidate will have five years of experience in aviation or customer service, excellent communication skills, and proficiency in Microsoft Office 365. Join a dynamic environment focused on customer excellence and support both internal and external clients.