Afternoon Customer Service Rep — SAP & Shipping Coordination

Advantage Personnel; Brantford; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable staffing agency in Brantford seeks a Customer Service Representative for a temporary-to-permanent role with a successful client. The representative will handle customer orders and inquiries, work independently, and use SAP software. Ideal candidates have 1-2 years of experience in a similar role, are skilled in Microsoft Office, and possess excellent time management skills. The position requires strong attention to detail and a willingness to provide a criminal record search. There is significant potential for growth in this opportunity.

Qualifications

• Minimum 1-2 years of related experience in customer service.
• Advanced knowledge of Microsoft Outlook, Excel, and Word.
• Experience with SAP or warehouse management software is an asset.
• Must be willing to provide a criminal record search.

Responsibilities

• Respond to customer orders, inquiries, and concerns over phone and email.
• Communicate with shipping companies, customers, and drivers.
• Schedule trucks and deliveries.
• Run reports and track information using spreadsheets.

Skills

Customer service skills

Attention to detail

Time management skills

Ability to work independently

Tools

SAP

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

A reputable staffing agency in Brantford seeks a Customer Service Representative for a temporary-to-permanent role with a successful client. The representative will handle customer orders and inquiries, work independently, and use SAP software. Ideal candidates have 1-2 years of experience in a similar role, are skilled in Microsoft Office, and possess excellent time management skills. The position requires strong attention to detail and a willingness to provide a criminal record search. There is significant potential for growth in this opportunity.