Administrative Support III

Alberta Health Services; Brooks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A health services provider in Brooks, Alberta is seeking an organized and empathetic Administrative Support III. The role focuses on managing clinical schedules and providing administrative support within a mental health setting. Candidates should have strong technical skills and at least 2 years of office experience, along with proficiency in Microsoft programs. This is a full-time temporary position with a competitive salary range of $23.53 to $28.60 per hour.

Qualifications

• Minimum of 2 years of experience in an office setting.
• Strong adaptability to different software systems.
• Ability to efficiently manage digital communication and documentation.

Responsibilities

• Provide clinical support to clients and staff.
• Schedule and coordinate multiple appointments.
• Maintain confidential records in accordance with Health Information Management procedures.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Zoom

Technical Skills

Education

Completion of Grade 12 or equivalent

Post-Secondary education in office technology or administrative assistance

Job description

Overview

Addiction and Mental Health Community Services in Brooks, AB is currently in search of a highly organized and empathetic Administrative Support III to support scheduling and administrative operations within a clinical setting. The role operates under guidance and direction to handle scheduling clinical appointments, manage clinical schedules, and provide administrative support to clients, staff, and leadership teams. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Responsibilities

• Provide clinical support to clients, staff, and leadership teams.
• Perform operational support including maintaining confidential records in accordance with Health Information Management (HIM) procedures.
• Schedule and coordinate multiple appointments with various stakeholders and resources.
• Enter timesheets and resolve discrepancies.
• Assist with general administrative duties as assigned within the department or program.

Required Qualifications

• Completion of Grade 12 or equivalent.
• Comprehensive practical knowledge of Microsoft programs including Outlook, Word, Excel, and Teams; proficiency in Zoom for virtual meetings.
• Strong technical skills, adaptability to different software systems, and ability to manage digital communication and documentation efficiently.
• Minimum of 2 years\' experience in an office setting.

Additional/Preferred Qualifications

• Post-Secondary education (certificate or diploma) in office technology or administrative assistance/management.
• Completion of Connect Care training: Ambulatory Clerk/Admin and Ambulatory Advanced Scheduler with referrals (if applicable).

Transition Company: Recovery Alberta
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Addiction and Mental Health Brooks
Primary Location: Brooks Health Centre
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 26-SEP-2025
Temporary Employee Class: Temporary Full Time
Date Available: 20-OCT-2025
Temporary End Date: 31-MAR-2026
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $23.53
Maximum Salary: $28.60
Vehicle Requirement: Not Applicable