Administrative Assistant

Associa; Surrey; Hybrid; CAD 40,000 - 45,000; Full time

Job summary

A dynamic company in the property management sector is seeking a full-time Administrative Assistant for their Surrey office. This role provides essential support to the New Client Team, involves various administrative tasks, and requires strong customer service skills. The position is hybrid, offering a flexible work environment while contributing to a collaborative team culture. Salary ranges from $40,000 to $45,000 annually, alongside comprehensive benefits including health coverage.

Benefits

Paid vacation

Paid personal time off

Health and dental coverage

Qualifications

• Positive team player with a 'can do' attitude.
• Self-starter with exceptional organizational skills.
• Ability to meet deadlines and multi-task.

Responsibilities

• Support the New Client Team with administrative tasks.
• Organize correspondence for new clients.
• Coordinate internal tasks for onboarding.

Skills

Proactive customer service skills

Organizational skills

Time management

Attention to detail

Tools

Microsoft Office

Job description

Overview

Associa BC is looking for a full-time, permanent Administrative Assistant to join our New Client Team in our Surrey office. Our office is open concept, and it is easily accessible by transit, and we celebrate our diverse and inclusive office culture with social gatherings and celebrations.

The Administrative Assistant supports and assists the New Client Team with administrative tasks and provides customer service support. Under moderate supervision, the Administrative Assistant's work will involve contact with trades, developers, owners and Council members. This position is hybrid with the Director determining the in office and work from home days/times.

Responsibilities

• The Administrative Assistant is integral to our team. The duties will encompass but are not limited to the following:
• Organizes and prepares correspondence relating to association set up for both existing incoming and new construction
• Coordinating internal tasks to ensure all onboarding steps are completed on time
• Arranges for insurance transfers, appraisal and insurance quotes
• Preparing information packages and introductory communication for new clients
• Arranges for utility and trade transfers
• Obtains and transfers documents for new existing clients and developers
• Deals with calls and emails from and to trades, developers, owners and Council members
• Collaborating with Accounting and Operations to support smooth transitions
• Follows through on numerous SOPs and requests by NCT Managers and Director
• Occasional on-site meetings with Manager to review new construction project or meet with developer or trades or to take pictures of the hydro meters
• Other duties, as assigned

Requirements

• Must be a positive team player
• Exude a "can do" attitude in all undertakings and be receptive to change and challenges
• Proactive customer service skills
• Excellent time management skills and ability to switch or share duties quickly and proficiently
• Self-starter with exceptional organizational skills and strong attention to detail
• Able to perform tasks independently by following established schedules or SOPs
• Able to multi-task and meet deadlines
• Demonstrate strong work ethics
• Adhere to privacy and confidentiality regulations
• Must have the ability and the understanding to work outside normal business hours during peak times to ensure set up is completed on time.
• Sound knowledge of Microsoft Office programs

Benefits

• 37.5 hour work week
• Salary range $40,000 - $45,000 per year
• Paid vacation
• Paid Personal time off
• Paid Sick days
• Two additional paid Statutory holidays
• Extended Health and Dental coverage, funded by employer
• Long Term Disability and Life insurance, funded by employee
• Benefits Plus program for wellness
• Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
• A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!